ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is:
The working hours for this position are: Mon-Fri, 8:00 am - 5:00 pm
Hourly Wage: $ 38 CA -$ 42 CA
Key Purpose
The Building Operator owns the safe and reliable operation of all building systems. They monitor and optimize the HVAC, mechanical, electrical, plumbing, and controls for all building systems and infrastructure.
The role is responsible for identifying and delivering corrective maintenance solutions, while also performing preventive maintenance activities and scheduled inspections to ensure all building systems operate safely and within regulatory compliance.
This hands-on position responds to service requests and takes immediate action to resolve equipment breakdowns. This role ensures that all managed utilities and building systems meet operational specifications, documenting all actions taken.
This position coordinates and oversees the work of contractors to ensure work is completed safely and sufficiently while keeping the site operations manager, business stakeholders, and end users updated. Other duties as assigned.
Success Criteria
· Achieve and maintain high uptime, reliability, and operational efficiency
· Achieve and sustain a high PM compliance percentage
· Ensure all repairs and analysis are documented in CMMS
· Exemplify strong attendance and job performance
· Mentor and support the development of maintenance technicians
· Adhere to and promote all safety standards and regulatory compliance
Key Areas of Collaboration and Influence
· Ability to read, write, and communicate in English (French for Qc Province)
· Communicate effectively with clients, managers, coworkers, and stakeholders
· Maintains professional appearance, conduct, and communication
· Demonstrates strong organizational skills and attention to detail
· Support asset lifecycle planning and capital forecasting as needed
Experience & Qualifications
· Minimum 2 years of experience in building operations and maintenance trade
· Journeyman-level experience in HVAC, electrical, plumbing, and controls systems
· Proven ability to troubleshoot, repair, and maintain building systems
· Operational understanding of elevators or vertical lifts, overhead doors, and escalators
· Familiarity with fire suppression systems and their ongoing checks
· Experienced in LOTO safety lockout practices and safe maintenance procedures
Skills & Knowledge
· Ability to read and interpret technical drawings and schematics
· Functional knowledge of fire protection and life safety systems
· Functional knowledge of emergency generator operations and checks
· Ability to use hand tools and maintenance shop equipment safely
· Capable of performing physically demanding tasks safely
· Familiarity with Building Automation Systems (BAS) and CMMS systems
Certifications or Training
· Canadian Red Seal Certification in one or more of the following areas: Appliance Service Technician, Boilermaker, Construction Electrician, Plumber, or Refrigeration & Air Conditioning.
· A plus if you have a technical diploma in HVAC, facilities maintenance, or building operations
Key Accountabilities
· Accept ownership and accountability for assigned systems performance
· Must be able to perform all the tasks expected of a maintenance technician
· Mentor and coach maintenance technicians, delegate when necessary
· Manage contractor and associate conflict, escalating when necessary
· Be willing to grow and develop skills to support ongoing business needs
· Maintain clean shops and general workspaces, ensuring spaces are organized
· Perform other duties as assigned by management to support operations and business needs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· Must be able physically perform all operations and maintenance on site
· Must be physically able to wear required PPE while executing work
· Must be able to lift heavy objects (up to 70 lbs.), climb ladders, work on foot for long periods, work in the cold, heat, noisy, and confined space environments
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· Significant work is performed inside central plant space, within mechanical/electrical rooms, and/or on rooftops
· Periodic noise, heat, and cold exposure
· Some confined space work required
· Some work in common office areas
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Pay: From $40.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Maintenance: 1 year (preferred)
Work Location: In person
