At Sleep Country Canada/ Dormez-Vous? We are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all! We want to help all Canadians get a better night’s sleep.
Our Distribution Center (DC) associates play a major role in making sure each and every purchase ends in a happy face! As a DC Coordinator, you will play a major role in supporting an industry leading operation and team. We love our employees as much as our customers; which, is why we can guarantee you will feel challenged and at home each and every day!
Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential! We trust you to make the right decisions- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.
Support the Distribution Supervisor in providing day to day guidance, work direction to Warehouse Associates ensuring that deliveries are organized and loaded in a safe and efficient manner and that delivery teams are debriefed at the end of their shifts.
Assist in the collection, entry and communication of data in information such as KPI's, recognition program, etc...
Understand all aspects of the picking, receiving and home delivery operations and provide assistance as required.
Liaise and follow-up with operations, sales, customer service and customers on any issues or problems.
Provide support to the Delivery Teams during daily preps, deliveries, and complete manifest releasing.
Manage routing system and delivery runs, equipment sign out.
Conduct and reconcile distribution issues that impact inventory and ensure they are completed in an accurate and timely manner.
Act in a supervisory/team lead capacity in the absence of a Supervisor (ie., afternoon/evening shifts, vacation coverage).
Provide training and orientation for new Associates.
Works on various project initiatives as required.
A college diploma in a related field is an asset.
1-2 years of leadership and/or supervisory experience is an asset.
Previous experience in warehouse, delivery, and inventory (cycle counts, return to vendor process) is a definite asset.
Knowledgeable and understanding of provincial transportation and policies is an asset (ex. log books, trip inspections, checking them over making sure they are correct and up to date, etc...)
Must have strong communication and problem solving skills with the ability to deal with various internal/external stakeholders on issues and discrepancies (ie., order mix-ups, non deliveries, manifest errors).
Ability to multi-task and work on multiple projects or assignments as well as interacting with Management, Associates, customers and vendors.
Must be available to work rotating shifts and weekends as required.
Why work for us:
This is not a job but a career
We are the proud winners of:
Great Place to Work
Great Place to work for Millennials
Best Workplaces in Retail & Hospitality
Great Place to work for Giving Back
Mentoring and continuous talent development
Robust Medical & Dental Benefits
We will invest in you and train you
You will have Access to and Education Fund
We will provide you with a Tuition reimbursement program that covers professional AND personal development (yes, it means that you can get reimbursed for your scuba diving classes!)
Associate Discount Program
We provide a Fitness Subsidy
Regular social events (we work hard and play hard)
We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority, and persons with a disability.