Overview
We are seeking a dynamic and results-driven Sales/Customer Service Representative to join our team. This role involves engaging with clients, developing new business opportunities, and providing exceptional customer service to foster long-term relationships. The ideal candidate will possess strong communication skills, a passion for sales, and the ability to navigate B2B environments. Fluency in Spanish is highly desirable to better serve our diverse client base. This position offers an exciting opportunity to grow professionally within a supportive and innovative company environment.
Responsibilities
- Drive outside sales efforts by identifying potential clients and expanding our customer base through proactive outreach and networking
- Manage existing accounts to ensure client satisfaction and retention through regular communication and tailored solutions
- Negotiate contracts and terms with clients to achieve mutually beneficial agreements
- Develop new business opportunities by analyzing market trends and leveraging marketing strategies
- Conduct technical sales presentations to demonstrate product benefits and value propositions
- Utilize Salesforce or similar CRM tools to track leads, opportunities, and customer interactions effectively
- Collaborate with marketing teams to implement campaigns that generate leads and increase brand awareness
- Provide excellent customer service by addressing inquiries, resolving issues promptly, and maintaining positive relationships
- Support business development initiatives by analyzing sales data, market feedback, and competitor activities
Qualifications
- Proven experience in outside sales, B2B sales, or account management roles
- Strong negotiation skills with the ability to close deals effectively
- Knowledge of technology sales or technical sales is a plus
- Excellent analysis skills for interpreting market data and sales metrics
- Familiarity with Salesforce or similar CRM platforms
- Exceptional customer service skills with a focus on building long-term relationships
- Ability to communicate fluently in Spanish is highly desirable
- Demonstrated ability to work independently and as part of a team in a fast-paced environment
- Strong organizational skills with attention to detail and follow-through
This role is ideal for motivated professionals eager to leverage their sales expertise while providing outstanding service in a growing industry.
Pay: $35,780.37-$76,445.34 per year
Work Location: In person
