Mall Store Associate - Quebec City
Sleep Country Canada
Quebec City, QC
At Sleep Country Canada / Dormez-Vous? We are crazy about sleep! Don't believe us!? We happen to be Canada's #1 specialty retailer with over 253 stores nationwide and growing.

Working at Sleep Country Canada (SCC) and Dormez-Vous? (DV) is more than just a job, it's your opportunity to realize your full potential! We trust you to make the right decisions- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business.

At SCC/DV, we work hard but most importantly, we play hard! We are driven by a shared set of core values that focus not only on providing the best customer service, but also on recognizing, developing, and caring for our own associates (that means YOU!). At Sleep Country, we realize there is more to success than work and working with us will allow you to be a part of a strong, vibrant, and fun work environment.

Do you have what it takes?

Position Overview
Do you have what it takes?

  • Can you?
Be the pro that you are and provide exceptional customer service with you knowledgeable advice
Read people by identifying their need and delegate task to your team
Be a leader by inspiring others to maintain their morale and productivity
Monitor progress toward the achievement of established objectives and share constructive feedback to you your team
Forward financial notes, cash balancing, order entry, thank you cards, call-outs, open order reports, return customer calls, etc. Responsible for inventory counts and recounts, store supply ordering, invoicing of CPU's
Excited to participate actively in our training and technique sessions
Be a sport and help us keeping our stores clean so our customer can come in a spotless store and organize
Bring out your creativity by Working on different projects?
Promise to be on the ball and perform timely and responsive follow up with customer

  • Do you have?
Any post secondary education? This is considered an asset, so it's not mandatory!
1 to 3 years Sales experience or performing similar duties

  • Are you able to?
Be a sharp listener and solve problem? Our Customer and your Team members depend on it.
Bring in every day your strong interpersonal and communication skills?
Inspire your fellow colleague and help them set goals and objectives?
Work under pressure?
Speak English AND French? Bilingualism (English/French) is a must. Parlez-vous francais?
Love Selling and Managing as much as we love sleep!?!

Department Details:
You'll represent an awesome team effort from your first day as a Sleep Expert! You'll go above and beyond to make a difference for customers with the best possible customer service. You'll show your unfeigned desire to find each customer their total Sleep System, which will help them snooze every night. As you greet and meet new and former customers you'll be playing a firsthand role ensuring our companies success through retaining their loyalty.

Compensation:
We anticipate that our new mall stores will bring about new exciting opportunities and challenges, we will offer the right candidate a very competitive base salary on top of commission!

How to Apply:
Interested to join our team? Please visit our career section of our website and apply online now! Also, If you know of someone else who might be interested, please send this opportunity to a friend!

Employment Equity
We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority, and persons with a disability.