Unisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of government entities such as the Federal Government of Canada.
Job Summary
This role coordinates the movement of inbound and outbound orders, keeping track of inventory, placing intercompany manual transfer orders, allocating orders for picking and solving inventory discrepancies.
Duties and Responsibilities
- Allocate and release orders
- Control and manage inbound and outbound workflow and priorities to achieve customer service levels
- Sort, manage, prioritize and respond to all internal customer communications and requests
- Manage and monitor requests for edits and revisions of inbound and outbound orders
- Provide all relevant information for priority orders with our internal customers.
- Follow-up on all orders that are to be shipped on the same day, follow-up with appropriate personnel on status throughout the day.
- Enter manual orders for inventory transfers between facilities provided by the planning team.
- Responsible for running various reports; daily target reports, weekly production and planning reports, weekly operational forecast reports, dashboard report, and other reports as needed.
- Investigate and problem solve order or system discrepancies, this includes checking for physical stock
- Confer with department personnel to assess progress and discuss needed changes
- Other duties as assigned
Experience and Education
- College/associate’s degree in supply chain or business administration
- Experience in supply chain and logistics
- Experience with ERP and warehouse management systems
- Minimum 1 year experience
Knowledge, Skills and Abilities
- Knowledge of industry best practices and emerging trends in supply chain management
- General warehouse knowledge
- Time management
- Problem solving and critical thinking
- Monitoring and assessing resources and processes to make improvements or take corrective action
- Organizing, planning and prioritizing work
- Data analysis skills to interpret inventory data
- Attention to Detail – methodical interest in precision and ability to concentrate on a task without being distracted
- Verbal and written communication skills in English
- Independence
- Collaboration
- Mathematical skills, arithmetic, ratios, unit conversions, probability and statistics
- Stress Tolerance, ability to work under pressure to meet deadlines
- Service Orientation
- Computer knowledge MS Excel, Outlook, Word, and ERP systems
Working Conditions, Physical Effort and Environment
- Ability to stand for long periods of time
- Ability to lift 50lbs
This posting is for an existing vacancy
Unisync will accommodate all applicant accommodation requests and employees with disabilities. If you require an accommodation to participate in the recruitment and selection process, please contact Human Resources at 1.800.668.3243 ext. 424. Unisync is committed to Employment Equity and diversity and we have a workplace culture where employees feel comfortable with equal opportunities regardless of background, religion, race, gender, physical ability or sexual orientation. We care for our team members and inspire them to grow professionally. Thank you for your interest in Unisync.
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