Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. There are over 2600 maintenance teams in 90+ countries using Fiix to improve communication, asset health, and even sustainability.
Creating positive social impact is baked into our company DNA, and as one of Canada’s fastest-growing companies and Best Workplaces, we’re transforming an industry and doing it the right way.
About the team
Our Fiixers are the key to our success. Our team is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work.
As a Fiixer, you will work in a caring and collaborative culture, alongside people who are passionate and purpose-driven. You’ll have the support and resources you need to grow, achieve your professional goals and develop your career for the future.
In our fast-paced, high-growth environment, you’ll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside of your role. Plus, as a BCorp certified organization, there are tons of opportunities to make an impact! Take paid time off to volunteer in your community, start up a new committee, join an employee resource group, or mentor other Fiixers. Best of all, you’ll have the flexibility to work remotely or come and experience our awesome office. No matter where you’re working from, we’re committed to ensuring that the Fiixer experience is best in class!
As a Product Manager, you will contribute to the mission of delivering innovative maintenance solutions and features at scale. You will help drive product strategy and partner with cross functional teams to design, shape and deliver and drive the evolution of our product. You will own the success product features from overall alignment to specific product requirements through to delivery to market and end-of-life. You are a strategic thinker, continuous learner, and active contributor with the proven ability to deliver high-quality software solutions to the market.
What you will do:
Conduct customer discovery using curiosity and empathy and use that knowledge to develop a strategic roadmap that aligns to Fiix’s roadmap and company goals, creating features that our customers love
Gather and synthesize market, customer, technology, and competitive research to identify product enhancements and new opportunities for innovation
Collaborate with designers, software developers, QA Engineers, Marketing, Sales, and Customer Engagement to define a vision for your product/features
Act as “Product Owner” by leading the complete product development lifecycle in an agile environment, write product briefs and user stories, manage priorities, and actively develop and execute against a data-driven product roadmap for multiple products
Effectively translate the product vision and roadmap into product initiatives, including functional needs, supported use cases/workflow constraints and success criteria
Create and manage product success metrics that are easily understood and build action plans to show progress against priority metrics
Proactively coach and mentor other Product Managers and assist with recruitment efforts
Provide thought leadership on Product Management principles and techniques both internally and externally
Help drive continuous improvement in the product management practice at Fiix
What we're looking for:
A minimum of 3 years experience managing products from strategy to design and through to development in an agile environment; preferably targeted at enterprise users but with consumer-services-like interfaces
Strong background in Product Management principles with a deep understanding of what it takes to design, build and launch B2B SaaS products that users love
Proven experience supporting ideas with data, and can turn internal and external feedback into valuable product requirements
Knowledge of technology stacks used in cloud-based products to thoughtfully engage with developers on technical decisions related to your product
A user-advocate who’s looking to disrupt the market with products that drive value, delight users and align with product strategy.
Highly adaptable and flexible - you’re as comfortable selling your product vision to leadership as you are writing product briefs and user stories
At Fiix, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.