Audi Service Advisor
Audi Durham (Formally Owasco Audi)
Whitby, ON

Audi Durham is looking for an Automotive Service Advisor.

Family owned and operated since 1972, Audi Durham offers competitive compensation package, group benefit package, discounts on new and pre-owned Audi's, and much more!

The ideal candidate will possess excellent time management skills, professional demeanor, respect towards customers and fellow co-workers. Basic technical knowledge and familiarity with Audi brand and models is an asset. Phone and computer skills; including Microsoft Office programs and Outlook are mandatory. Experience with Serti is beneficial, however not required.

Responsibilities include(but not limited to): Welcoming customers to Owasco Audi and scheduling appointments, work order preparation, selling additional service. Audi service core process will be followed from start to finish of work order while following Owasco Audi standards and maintaining above Audi CSI minimum standards. Will dispatch jobs to Technicians accurately to match their skill level and shop fairness to maintain proper flow and quality. Accurately paying technicians for repairs while accurately charging customers for amount of invoice.

The ideal candidate will show will to succeed, have a passion for the automotive industry in relation to what the Audi brand represents, and will show enthusiasm to work as part of our existing strong and proven team.

Hours:

  • Monday, to Friday from 7:30am to 5:00pm.
  • Future shift 7:30am-7:30pm (Wed. or Thurs.)
  • Rotating every 3rd Saturday from 8:00am to 4:00pm (Following Friday will be given off in lieu)
  • Early arrival and late departure when required in order to complete daily tasks.

Pay: Salary plus bonus

We appreciate all who apply, however only those selected for an interview will be contacted.

Valid Ontario drivers licence and criminal record check required.

Job Type: Full-time

Salary: $55,000.00 to $70,000.00 /year

Experience:

  • customer service: 2 years (Required)
  • service advisor: 1 year (Preferred)

Education:

  • Secondary School (Required)

Licence:

  • drivers licence (Required)