Ensure all assigned stores operate efficiently and in full compliance with company standards, policies, and procedures
Develop and manage budgets, sales targets, and KPIs for each store within the Ontario region
Recruit, train, coach, and develop store managers and retail associates
Oversee daily store operations and conduct regular store visits to ensure consistent execution and performance
Monitor and manage inventory levels, product distribution, and store merchandising standards
Analyze store performance and implement strategies to improve sales, profitability, and operational efficiency
Prepare and review reports, including sales performance, labour costs, and operational metrics
Collaborate with cross-functional teams (e.g., operations, merchandising, HR) to ensure smooth business operations
Manage labour scheduling, control operating expenses, and optimize cost efficiency
Drive customer service excellence and ensure a consistent brand experience across all locations
Minimum 3 years of retail management experience, preferably managing multiple store locations
Bachelor’s degree in Business, Retail Management, or a related field is preferred
Eligible to work in Canada
Strong leadership skills with a results-driven mindset
Excellent merchandising and store execution capabilities
Strong analytical, communication, and interpersonal skills
Ability to work independently and manage multiple priorities across a geographically dispersed region
A valid driver’s license and access to a reliable vehicle are required
Willingness to travel frequently between Ontario store locations, including Waterloo, Kitchener, Cambridge, Guelph, London, Brantford, Sarnia, Windsor, and Thunder Bay
Proficiency with Microsoft Office and retail reporting systems
