COMPANY OVERVIEW:
Club Pilates is the world’s largest and fastest growing Pilates company. Our studio is a high-end boutique fitness gym which focus on quality reformer pilates classes that cater to individuals at all fitness levels. With over 1,000 locations in North America, we are devoted to making Pilates mainstream and accessible, emphasizing community and individual growth. Club Pilates York Region stands as a top-performing and rapidly growing district, proudly honoured with an award for #1 in sales at the 2023 annual worldwide conference. For more about us, visit www.clubpilates.com.
POSITION:
The purpose of the Sales Associate is to assist with new membership sales. In addition, they also assist with front desk responsibilities and customer service for active members. We have a great training & mentorship program that will teach you everything that there is to know!
While this posting is for Sales Associates, since Club Pilates continues to rapidly expand, there are additional promotion opportunities available from this role into Senior Sales Associate, Assistant General Manager, and General Manager.
REQUIREMENTS:
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Good computer skills with ability to learn and use our proprietary software system
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Previous sales experience highly recommended
RESPONSIBILITIES:
- Execute the sales process of lead management, follow-up, and close
- Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota
- Participate in special events (health fairs, grand openings, marathons, and community events) to promote the club
- Maintain cleanliness of the club
- Assumes responsibility for developing selling skills
- Other duties as assigned
COMPENSATION & PERKS:
- This position offers a very competitive hourly rate + commission
- Combined pay is expected to average between $20-25 an hour
- Commission paid on all membership and retail sales
- Growth opportunities to management positions
- Discount on all items from the retail shop
- Free membership + unlimited pilates classes at the club!
Job Type: Part-time
Pay: $19.00-$26.00 per hour
Benefits:
- On-site parking
- Paid time off
- Store discount
Shift:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
Work days:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Given that this role demands outstanding customer service and the ability for you to sell, could you share which aspects of your personality or previous experiences make you particularly well-suited the Sales Associate position?
Experience:
- customer service: 2 years (required)
- sales: 2 years (required)
Work Location: In person