Moosehorn Consumers Cooperative Ltd, located in Moosehorn, MB invites applications for General Manager (GM).
Reporting to a Board of Directors, the General Manager (GM) has overall strategic, fiscal and operational responsibility for the Co-op, including the management and coordination of the Management Team. The GM will provide leadership to the Co-op’s strategic planning process and initiatives focusing on the continual improvement of the Co-op’s business model, ensuring the long-term financial integrity and viability of the Co-op.
KEY ROLES AND RESPONSIBILITIES
·Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives.
·Develop and maintain a corporate culture that promotes integrity and ethical values throughout the Association, fostering a culture of ethical business conduct.
·Promote and protect the Association’s reputation in its divisions and with all members, customers, communities and government and regulatory bodies.
·Promote an environment of customer focus and outstanding customer service.
·Provide leadership and vision for the Association and promote the Association’s goals of profitability and growth in a sustainable and responsible manner.
·Responsible for identifying, investigating, developing and recommending new market opportunities, diversification opportunities, and strategic alliances that would be in the best interest of the Association.
·Authorize and organize the establishment of departments and associated senior management positions.
·Ensure clearly defined business processes exist and that they are adequately resourced with well-defined roles and appropriate compensation. Ensure that Talent Management processes are in place for all key positions.
·Lead, motivate and provide the Leadership Team with the necessary authority and resources to advance strategic plans and objectives in order to develop high-performing managerial teams. Evaluate and coach members of the Leadership Team for compliance with established policies and procedures and attainment of established goals and objectives.
·Responsible for the adherence of the Association’s bylaws and Manitoba Co-operatives Act.
·Maintain effective relationships with FCL (Federated Co-operatives Limited), and the CRS (Co-operative Retailing System) as a whole.
·Develop, oversee the execution of, and monitor progress of annual operating and capital budgets.
·Identify, and develop plans to manage, the principal risks with respect to the Association and its divisions.
·Provide leadership to drive improvements in the safety culture, performance and objectives of the Association.
·Oversee operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.
·Develop and enforce adherence to legal guidelines and in-house policies to maintain the Association’s legality and business ethics; ensuring that policies are aligned and in compliance with Board Governance Policies.
·Review financial and non-financial reports to devise solutions or improvements.
·Analyze problematic situations and occurrences and provide guidance or solutions to ensure the Association’s survival and growth.
·Approve marketing and communication programs.
·Serve as the Association’s chief spokesperson to its principal stakeholders including its member-owners, customers, our communities, FCL, and the public at large.
·Works in close collaboration with the Board Chair to determine the scheduling of, and agendas for meetings of the Board and Committees of the Board so as to ensure that the Board is kept apprised in a timely manner of main issues.
The ideal candidate will have experience, credentials and an executive presence to inspire confidence and garner trust and respect, internally and externally. The candidate will bring successful and proven executive experience in the retail sector, incorporating solid business acumen in operations, finance, marketing, human resources and administration. They will be approachable and accessible with a results-oriented and proven track record. The candidate will have an excellent understanding of the financial aspects associated with running the overall business. Ideally, the ideal candidate will possess previous experience as GM or GM of a large multi-location organization, with full profit and loss responsibility of the various functions that report to the role. The GM will have an entrepreneurial mindset with a high level of integrity and excellent interpersonal skills.
KNOWLEDGE, SKILLS AND ABILITIES
·Exceptionally service-orientated and customer-focused.
·Sound understanding of financial matters and analytics (e.g. performance metrics, risk management, the appropriate application of capital, budgeting, etc.) and of administrative issues (e.g. contracts, partnership agreements, Human Resources policies and practices, etc.)
·Ability to articulate and champion the vision, mission and objectives of the Association.
·Experience in contributing to Association strategic planning processes and corporate development (eg. new products/services, new territories, etc.) and in aligning sales plans and activities with short and long-term goals.
·A capacity to understand and embrace new technology.
·Superior organizational management skills with the ability to coach senior-level staff to manage and develop high-performance teams and to develop and implement strategic plans.
·Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to a problem.
·Knowledge of economic and accounting principles and practices, the financial markets and the analysis and reporting of financial data.
·Knowledge of relevant business, financial, employment laws and government regulations.
·Ability to identify and consider the relative costs and benefits of potential actions and choose the most appropriate solution.
·Ability to motivate, develop, and direct people to perform at their highest potential with the ability to identify and place the best people in the right job.
·Action-oriented, entrepreneurial, flexible and innovative approach to operational management.
·Ability to communicate effectively, both verbally and in writing, with the ability to formulate and deliver ideas and material in a clear and concise manner combined with the ability to handle media relations.
·Proven negotiation skills with land deals, contractor discrepancies, staff and management.
·Ability to handle high work load of conflicting priorities.
·In-depth knowledge of corporate governance and working with Boards.
ORGANIZATIONAL LEADER COMPETENCIES
Strategic Mindset – Strategic thinker and collaborative leader, has proven general management skills with the ability to create and sustain a shared commitment to key issues pertinent to the Moosehorn Co-op. Visionary, creative thinker – a merchant with proven ability to build and execute a winning plan in a competitive, high volume, low margin retail environment.
Builds Networks – Works effectively within the CRS (Co-operative Retailing System) and its wholesaler/retailer environment and builds strong formal and informal networks. Comfortable building business relationships with strategic partners including Federated Co-operatives Limited (FCL), vendors, suppliers, members, elected officials, business professionals, the public, community organizations, and the media. Draws upon multiple relationships to exchange ideas, resources, and know-how. Demonstrates a strong sense of community, both professionally and personally. Recognizes the importance of being an active and contributing member of the local community.
Financial Acumen–Experience in budgeting and fiscal management. Demonstrated ability to be accountable to the Board of Directors for the financial performance of the business. Strong understanding and familiarity with key financial indicators and metrics. Able to make key financial decisions which align with the overall corporate objectives, both short and long term.
Courage – Readily tackles tough assignments and faces difficult issues and supports others who do the same. Provides direct and actionable feedback. Is willing to champion an idea or position despite dissent or political risk.
Persuades– Positions views and arguments appropriately to win support. Convinces others to take action. Negotiates skillfully in tough situations. Wins concessions without damaging relationships. Responds effectively to the reactions and positions of others.
Drives Vision and Purpose – Team leader and mentor; has motivated and developed an engaged team and successfully managed organizational change. Talks about future possibilities in a positive way. A great motivator who leads by example and instills enthusiasm and commitment in all staff with optimism for the future. The candidate must possess the ability to inspire and motivate others through respect, conviction and the ability to formulate vision and direction, and communicate this effectively.
Manages Ambiguity – Deals comfortably with the uncertainty of change. Effectively handles risk. Can make decisions and act accordingly without the full picture available. Is calm and productive, even with uncertainty. Deals constructively with problems that do not have clear solutions or outcomes.
Cultivates Innovation – Comes up with ideas that are new, better or unique. Introduces new ways of looking at problems. Can take a creative idea and put it into practice. Encourages diverse thinking to promote and nurture innovation.
A competitive compensation package will be provided including an attractive base salary and excellent benefits. Further details will be discussed in a personal interview.
DEADLINE: June 1, 2020
Please apply to the email indicated. We thank all those for applying; however only those being considered for next steps in the recruitment process will be contacted.
- Dental care
- Life insurance
- Vision care
- Extended health care
- Disability insurance
- Company pension
- Vacation & paid time off
- Employee assistance programs
- On-site parking
Application deadline: 2020-05-01
Job Types: Full-time, Permanent
- management: 2 years (Required)