Branch Manager, Operations
WASH Multifamily Laundry Systems
Edmonton, AB
WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!

The Branch Manager directs production, distribution, and installation, service, collection, and coin production operations for branch/plant, in assigned territory of organization by performing the following duties personally or through subordinate supervisors.

Coordinates production, distribution, warehousing, machine installation, removal, collection operations, and employment in accordance with policies, principles, and procedures established by Company.
Confers with customers, employees, supervisors, and district office to evaluate and promote improved and expanded services in area.
Develops plans for efficient use of materials, machines, and employees.
Reviews production costs and product quality, and modifies production and inventory control programs to maintain and enhance profitable operation of branch.
Hires outside contractors for construction and carpentry work. Coordinates security operations.
Handles customer complaints.
Coordinates vehicle maintenance operations.
Directs preparation of records.
Recommends budgets to management.
Manages subordinate supervisors who supervise employees in the collection, installation, and service and production departments.
Is responsible for the overall direction, coordination, and evaluation of these units.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Bachelor's Degree from an accredited college or university is preferred.
Experience in route-based business operations
Experience with P&L and business financials Experience in a high volume/transactional environment
Ability to multi-task in a fast-paced environment
Results oriented individual
Experience in change management
Experience w/ business operational planning Must be able to compose professional business communication Problem solver
Customer service oriented
Ability to read, analyze, and interpret general business periodicals, journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Valid driver's license.