Job Overview
We are seeking a dynamic and experienced Cafe Manager to lead our team in delivering exceptional food and beverage service. The ideal candidate will possess strong leadership skills, extensive food industry knowledge, and a passion for hospitality. As a Cafe Manager, you will oversee daily operations, ensure food safety standards are maintained, and foster a welcoming environment for both staff and customers. This role offers an exciting opportunity to manage a vibrant cafe environment, implement innovative service strategies, and contribute to the overall success of our establishment.
Duties
- Supervise daily cafe operations, including food preparation, cooking, serving, and customer service.
- Manage staff scheduling, interviewing, training, and performance evaluations to build a motivated team.
- Oversee food handling procedures to ensure compliance with food safety regulations and standards.
- Operate POS systems such as Micros POS for accurate cash handling and transaction processing.
- Maintain high standards of cleanliness, organization, and safety within the kitchen and customer areas.
- Monitor inventory levels, order supplies, and manage stock to ensure smooth operation.
- Lead by example in providing excellent customer service to enhance guest satisfaction.
- Implement operational policies and procedures aligned with restaurant management best practices.
- Collaborate with vendors and suppliers to ensure quality ingredients and supplies are available.
- Handle customer inquiries or complaints promptly to uphold the cafe’s reputation.
Requirements
- Proven experience in food service, restaurant management, or hospitality roles; supervisory experience preferred.
- Strong background in food preparation, cooking, food handling, and kitchen operations.
- Familiarity with POS systems such as Micros POS; cash handling experience is essential.
- Demonstrated leadership skills with the ability to manage teams effectively and motivate staff.
- Excellent customer service skills with a focus on creating positive guest experiences.
- Knowledge of food safety standards and regulations within the food industry.
- Experience in interviewing potential team members and conducting staff training sessions.
- Background in restaurant or hotel management is highly desirable; barista experience is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail and professionalism.
This role is perfect for an energetic leader passionate about hospitality who wants to make a meaningful impact in a thriving cafe setting while ensuring operational excellence and outstanding customer experiences.
Pay: $17.03-$26.18 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
Work Location: In person