About Us
Our hotel has been an integral part of Penticton’s coastline since 1982, when it first opened its doors to international arrivals, Canadian travelers, and local British Columbians. The breathtaking scenery surrounding Penticton and Okanagan Lake is just the beginning of our guests' unique vacation experience at Penticton Lakeside Resort & Conference Centre. Our property includes three private restaurants, clothing boutique, private beach and marina on Okanagan Lake, and many more amenities for our guests to enjoy.
Your Role
As a Bell Attendant at Penticton Lakeside Resort, you will be the first point of contact for guests upon their arrival. Your primary responsibility is to provide exceptional service, ensuring guests feel welcomed and assisted throughout their stay. You will play a key role in creating a memorable experience for our guests while maintaining the standards of the Resort.
Responsibilities:
- Meet deliverables set by the Front Office Manager
- Greet and welcome guests upon arrival and departure, providing a friendly and professional first impression
- Safely transport guest luggage to and from rooms, ensuring timely and efficient service
- Assist guests with inquiries about the Resort, local attractions, dining options, and activities, providing recommendations and directions as needed
- Familiarize guests with their rooms and hotel amenities, ensuring they feel comfortable and informed
- Manage the parking of guest vehicles and provide valet services as required
- Coordinate with front desk staff, housekeeping, and other departments to ensure seamless guest service
- Keep the lobby and entrance areas clean, organized, and inviting
- Accept and deliver packages, mail, and messages to guests in a timely manner
- Cross-train and assist the front desk, as required
Qualifications:
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks in a fast-paced environment
- Physical ability to lift and carry heavy luggage
- A valid class 5 BC driver’s license is required for valet services
- Flexibility to work evenings, weekends, and holidays as needed
Job Types: Full-time, Temporary
Pay: From $18.25 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
Licence/Certification:
- Class 5 Drivers License (required)
Work Location: In person
