Front Desk / Reception Coordinator
South Manitoba Orthodontics
South Manitoba Orthodontics is looking for a friendly, organized, and professional Front Desk / Reception Coordinator to join our team. This role is the face of our clinic and plays a key part in creating a welcoming, positive experience for every patient who walks through our doors or contacts our office.
About the Role
As the Front Desk / Reception Coordinator, you will be responsible for managing the day-to-day flow of the front office. You’ll greet patients, manage appointment scheduling, handle phone and email communication, and support smooth clinic operations. This is a patient-facing role that requires strong communication skills, attention to detail, and a calm, professional presence.
Key Responsibilities
- Greet and check in patients in a warm and professional manner
- Answer incoming phone calls, emails, and general inquiries
- Schedule, confirm, and reschedule patient appointments
- Manage patient flow and coordinate with clinical staff to keep the schedule running smoothly
- Process patient forms, updates, and basic administrative tasks
- Handle reminders, recalls, and appointment follow-ups
- Maintain a clean, organized, and welcoming front desk area
- Assist with patient accounts and basic administrative support as needed
Qualifications
- Previous front desk, reception, dental, or medical office experience preferred
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Comfortable multitasking in a busy, fast-paced environment
- Proficient with computers and scheduling systems (training provided)
- Positive attitude and team-oriented mindset
- Professional and approachable demeanor
What We Offer
- Supportive and friendly team environment
- Training and ongoing support provided
- Opportunity to grow within a specialty orthodontic practice
- Competitive compensation based on experience
- A workplace focused on teamwork, patient care, and positivity
Schedule
Full-time position, Monday ( 11-7) Tuesday–Friday (9-5). With the possibly of 4 days.
Pay: From $21.00 per hour
Work Location: In person
