Territory Area: Interior British Columbia, preferably in the Fraser Valley and Kelowna area, with travel into Vancouver office
We are looking for our next sales professional with a love of design, and the desire to be a part of a high performing team. Reporting to the Regional Sales Manager, the Account Manager will have a keen interest in sales, a passion for success, and drive to achieve their goals! The successful candidate will have both a strong customer service orientation and a proven selling style. He/she will be responsible for the following pre-transactional key areas:
Business Development & Key Account Management - Develop and sustain relationships, as the manufacturer representative, between the company and Fabricators, Architects and Designers, Kitchen & Bath Retailers, Builder Décor Centers, Millwork, and Case Goods
Develop Strategy – work with peers and the management team to enhance and develop strategies to improve approaches in the above markets and increase market share
Maintain existing relationships, develop new relationships, and network to grow market share with all sizes of accounts within the region through regular customer visits and product knowledge sessions
Provide samples, literature, and other marketing tools in support of the brand and product in your specific market
Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues/problems that may escalate
Maintain an open line of communication with the Regional Manager, providing regular input on all account activity, including status and call reports on a weekly basis
Work closely with the Technical Service Team in order to provide installers with the necessary product knowledge
Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements
Monitor and manage appropriate levels of merchandising materials and samples in the region
Proactively support the rollout of various regional and national organizational initiatives, ensuring all markets have necessary information to ensure successful completion of work
Communicate internally among team to maximize opportunities with customers
Support national trade marketing and marketing initiatives with excellence
Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations
University degree in business or related field
Proven track record in delivering results and adding significant value in building Brand Equity
Strong client relationship skills with strong track record of excellence in achieving sales targets
Dependable and team oriented with a history of being able to work independently
Strong communication, interpersonal and analytical skills
Solid negotiation, conflict resolution, and people management skills.
Strong problem identification and problem resolution skills.
Able to effectively communicate both verbally and in writing.
High level of proficiency with IT systems
Regular travel is required, often up to several hours of driving per day.
Ability to travel to, attend, and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Occasional lifting of items up to 50 lbs.
Exposure to variable weather conditions is likely
The candidate will show leadership and initiative. They will demonstrate an entrepreneurial flair and will have creativity and self-motivation. They must be able to work independently and must have the capacity to multitask. Furthermore, they must be able to bring initiatives to full completion without close supervision.
We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion.