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The main duties of a spa supervisor are to assist the spa owner and oversee and supervise any appointments and activities that may occur at the spa. Spa supervisors are also required to relay maintenance and housekeeping requests to the proper staff.
Spa supervisor are responsible for checking guests in, taking payments, training employees, answering phone calls, assisting in retail and spa inventory, answering customers’ questions, handling any mishaps or problems, assisting in the general maintenance of the facility, addressing complaints and running reports from the computer system.
A spa supervisor should have passion, flair and creativity. Prior management and retail experience are helpful as well.Also, a spa supervisor must possess the ability to solve practical problems and deal with a variety of different situations at one time.