Provides a variety of customer service-related duties including cashiering, merchandising, answering customer inquiries, and providing support for customer printing.
MAJOR DUTIES & RESPONSIBILITIES
- Provides customer care including acknowledging and greeting customers, encouraging purchases through product and service recommendations to meet customers’ needs, and responding to customer requests.
- Performs cashier duties such as receiving payments from customers for merchandise and print jobs; maintains daily cash float balance and summarizes daily cash sales.
- Performs front-end printer and photocopier functions and services.
- Performs a variety of clerical duties such as word processing, data entry, answering the telephone and responding to emails.
- Provides support to the Print Services production team including creating quotes and job tickets from the print management software.
- Assists with the upkeep of front of store including stock replenishment, merchandising and display changeovers, organization and cleanliness, and pricing and labeling.
- Provides support to student printing such as filling paper and toner, clearing paper jams, and answering questions.
- Assists in updating user and device data in fleet management system.
- Performs the production and issuing of the TRU Campus ID Card.
- Provides support for campus store receiving.
REPORTS TO
Manager, Ancillary Retail Services
