Radiant Medical Imaging (RMI) is a Ministry of Health licensed Integrated Community Health Services Centre (ICHSC) in Scarborough Ontario, providing medical diagnostic services. RMI is licensed for X-Ray, General Ultrasound and Fluoroscopy services. Radiant Medical Imaging is committed to providing exceptional service and patient care to our community. Our team of highly trained radiologist and technologist, matched with our high quality, modern medical imaging equipment provides the best in diagnostic imaging in a clinical setting.
We are seeking a Medical Office Administrator for a Full-Time Position to join our team. Work schedule is from Monday to Friday, 9:00 am to 6:00 pm or 8:00am to 5:00pm.
Job Responsibilities include:
- Greets patients and visitors both at the clinic and/or over the telephone
- Answers inquiries by phone and in person in a professional manner that is helpful, respectful, and efficient
- Handles clinic emails and voice messages
- Ensures and maintains patient confidentiality and professional boundaries with patients
- Coordinates patient care through the clinic, including checking in and preparing exam rooms for the next patient if needed
- Processes external referrals and notifies patients accordingly
- Operates and ensures maintenance of the patient appointment system
- Maintains the Electronic Medical Record and updates physician schedules
- Files/scans all faxes and paper copies of lab reports and clinical information, such as referral letters and other correspondence, into patient charts
- Performs clerical duties (e.g., photocopies, faxes, messages, emails, picks up/delivers mail)
- Performs general opening and closing procedures of the clinic
- Ensures exam rooms are stocked appropriately
- Maintains files, petty cash, inventory, and ordering of office supplies
- Assists in the care and maintenance of office equipment
- Collects fees for items/uninsured services provided by the clinic to clients as required
- Coordinates with technologists on daily schedules and workflow
- Greets patients upon arrival and validates their OHIP information
- Prepares patients for their exams
- Assists patients in filing insurance documents
- Maintains a clean office environment (i.e., cleaning and sanitizing the reception, waiting room, changing room, and washroom)
- Performs any other relevant administrative duties
- Completes any other related duties in the interest of efficient clinic operations as assigned
Required Skills:
- Strong preference for applicants with a Diploma/Certificate in Medical Office Administration
- Minimum 2 years of medical office experience and working knowledge of basic medical terminology
- Must be proficient with computers, email, word, excel and windows.
- Effective organizational, time management, and problem-solving skills
- Excellent customer service, interpersonal, and communication skills
- Excellent command of the English language, both verbal and written
- High degree of accuracy and attention to detail
- Ability to work effectively independently as well as within a team setting
- Strong multi-tasking skills
- Ability to work independently on assigned tasks as well as accept direction on given assignments
- Able to work collaboratively with administration and staff
- Able to maintain the confidentiality of private information
- Ability to speak English and Chinese (Cantonese and Mandarin)
Preferred:
- Ability to speak English and Chinese (Cantonese and Mandarin)
- Experience with Velox Imaging software
Work Remotely
Compensation
- Compensation will be based on skills and experience.
Job Types: Full-time, Permanent
Expected hours: 37.5 – 42 per week
Benefits:
- Extended health care
- On-site parking
- Paid time off
Schedule:
Experience:
- Medical office: 1 year (preferred)
Language:
Work Location: In person
Application deadline: 2024-11-09
Expected start date: 2024-11-25
