We are a community-focused used car dealership dedicated to making car buying feel comfortable, transparent, and empowering. We’re currently looking for friendly, confident, and motivated individuals to join our team as Customer Experience Associates.
This is a great opportunity for someone who enjoys connecting with people, building trust, and helping customers make informed decisions—without pressure or gimmicks. You’ll play a key role in creating a welcoming showroom experience while guiding customers through their vehicle options with care and honesty.
Responsibilities of the Customer Experience Associate
- Greet and assist customers in a warm, professional, and approachable manner
- Help customers understand vehicle options, features, financing basics, and next steps
- Build genuine relationships by listening to customer needs and offering thoughtful solutions
- Support customers throughout their buying journey—from first visit to final handoff
- Represent the dealership at community events, promotions, and showroom initiatives
- Collaborate with your team to meet shared goals while maintaining a positive, supportive environment
What We’re Looking For
- Great phone calls and internet skills
- Strong communication skills and a people-first mindset
- Confidence, empathy, and the ability to make others feel comfortable and respected
- Interest in learning about vehicles, financing, and customer care (training provided)
- Reliability, professionalism, and pride in your work
- Ability to work independently while being a supportive team player
- Flexibility to work weekends and some evenings
- Previous experience in customer service, hospitality, retail, or sales is an asset—but not required
Why Join Us
- Supportive team culture with mentorship and training
- Inclusive, respectful work environment
- Growth opportunities within the dealership
- A role where your communication skills truly matter
Job Types: Full-time, Permanent
Pay: $40,000.00-$150,000.00 per year
Application question(s):
- Are you legally entitled to work in Canada?
- Do you have a Valid Driver's license?
Work Location: In person
