Are you passionate about technology and creativity? Join our IT Team at HPA.
Hariri Pontarini Architects is a 150-person studio that believes architecture can elevate the human experience. The firm is made up of the very best talent who are committed to crafting buildings that harness the transformational power of design and placemaking to achieve our client’s vision, respond functionally to users’ needs, and, most importantly, lift the spirits and hearts of those who interact with our space.
We're seeking a System Administrator & Support Specialist to report to the Director of IT. The System Administrator & Support Specialist will be the rock of our IT support desk and will work closely with our Director of IT on executing technical strategies that align with the studio's goals and best practices.
As a vital team member, you will troubleshoot remote and in office related IT issues for employees at all levels within HPA.
As a System Administrator & Support Specialist will be:
- Providing IT support for department projects, execution, mission, and efficacy
- Willing and able to collaborate, communicate with all HPA people and departments
- Bringing creative strategies and improvement opportunities to the table with the Director of IT
- Support the development of cybersecurity strategy that eliminates security risks and vulnerabilities
- Main point of contact for IT support desk
- Continuously pursuing professional development to stay up to date on the latest trends and developments
- Providing coordination for Director of IT on records management, reports and documentation
- Performing IT tasks, such as software updates, to ensure maximum availability and minimal downtime
- Collaborating with Director of IT on manager networking and disaster recovery process
- Implementing IT training when required for new hires and existing employees.
As an HR Manager, you will need to possess the following competencies:
- Communication and Collaboration
- Prioritization and Time Management
- Customer Service
- Creative Thinking
- Conflict Resolution - Internal & External
- Analytical Skills
- Organization Skills
- Attention to Detail
- Problem-Solving
To help you in achieving your objectives, you will have:
- 3-5 years of experience specifically in IT support.
- Providing technical support for A/V presentation equipment in a corporate/SMB environment
- Firm grasp of prioritization and time management
- Strong interpersonal skills
- 1-2 years minimum IT experience in a Windows network environment, but Microsoft certified engineer certification not required.
- Experience with supporting and managing iOS/Apple devices.
- Working knowledge of MS productivity tools
- Exposure to video conferencing software – Zoom, Webex, Teams
- Familiarity with remote desktop management software
- Knowledge of AutoCAD, Revit, Adobe, and 3D modelling software is a bonus
Our Culture and Environment
At HPA, we believe that our people are our greatest asset. We understand that embracing diversity and promoting inclusivity is essential to fostering an innovative, collaborative workforce. This commitment to our employees and their well-being is one of the driving forces behind our company's continued success.
We are thrilled to have been awarded the prestigious "Great Place to Work" certification for 2022 and 2023 in Canada. In 2023, we were recognized as one of the "Best Workplaces" in professional services. We continue to look for opportunities to improve our work culture and optimize the experience and well-being of our employees.
Our studio is a beautifully designed, spacious open environment that encourages creativity, collaboration, and innovation.
Our core working hours are Monday through Friday, 9:00 – 6:00. However, we do offer a hybrid and flexible work environment.
We offer great benefits such as medical, dental, and vision insurance, life insurance, employee referral bonuses, professional certification dues, and more.
We have annual holiday events, ski days, weekly snack afternoons, ping pong tournaments, and a softball team.
Hariri Pontarini Architects complies with all standards in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Hariri Pontarini Architects welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.
If you are interested in this opportunity, apply today!
