The Administrative Alliance are a team of recruitment experts with over 60 years of combined experience. We are skilled at matching administrative professionals with their career goals. Please visit our website: https://www.masongroup.ca/administrativealliance/
Job Overview
We are seeking a dedicated and detail-oriented Closing and After Sales Coordinator to join our client's team. This position is located in Vaughan and will require working in office, Monday- Friday 9:00am-5:00pm. This role will be responsible for managing the final stages of the home buying process and serves as the primary post-purchase point of contact for buyers. This role bridges the gap between sales completion, administrative execution, and ongoing customer support. Operating directly from head office, you will coordinate timelines with homebuyers, legal professionals, and construction trades to ensure a seamless transition from purchase to move-in.
Key Responsibilities
- Homebuyer Communication: Act as the primary point of contact for buyers, providing updates on closing dates, managing discussions regarding project timelines, and handling inquiries with professionalism.
- Transaction Coordination: Liaise with lawyers and legal representatives to ensure all closing documentation, paperwork, and legal requirements are completed accurately and on time.
- Trade & Payment Tracking: Monitor project milestones, verify documentation, and track incoming invoices and outgoing payments to trades and contractors.
- Activity Logging: Maintain meticulous logs of all homebuyer interactions, contract updates, timeline changes, and financial tracking in the company system.
- After-Sales Support: Coordinate post-closing activities, track service requests or inspection items, and organize necessary trade follow-ups to ensure customer satisfaction.
Qualifications and Skills
- Experience: 2+ years of experience in administrative coordination, real estate administration, property management, or project tracking.
- Communication: Strong verbal and written communication skills, with the ability to handle sensitive client inquiries and balance multiple stakeholders.
- Organization: High attention to detail and strong organizational skills to manage schedules, legal paperwork, and financial tracking spreadsheets simultaneously.
- Problem-Solving: A proactive approach to resolving scheduling conflicts, administrative delays, or customer issues.
- Technical Skills: Proficiency with standard office software (such as MS Excel and Word) and database management systems.
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
