Inside Sales & Branch Associate - Tools & Machinery
KBC Tools & Machinery ULC
Mississauga, ON

We are hiring – Inside Sales & Branch Associate - Tools & Machinery
Can you drill down from a general request to the exact tool or part a client is looking for? Do you know how to ask questions to get the information you need to help solve the problem? Do you love reading catalogues and figuring out what goes with what? Do you have some experience with tools & Machinery for metalworking, woodworking, or plastics?

Are you Outgoing? Approachable? Curious? Driven? Dedicated? Empathetic?
Do you possess Sales experience? B2B? Superior Customer Service? Problem Solving Skills? Warehouse experience?

If this describes you, we want to talk to you!

We have an OUTSTANDING opportunity in our Mississauga location for an Inside Sales & Branch Associate. This person is the smiling face that greets our customers both on the phone and at the front counter, Monday – Friday. No two days are alike – you’ll be working at the front counter, on the phones, and in the warehouse.

In this position, you will assist customers face-to-face and by phone, providing superior customer service with product inquiries. You’ll be entering orders, generating sales, upselling, cross-selling, and identifying sales opportunities. You’ll even do some warehouse work picking customer orders, assisting with shipping and receiving, and inventory counts.

You are not an order taker, you’re an order MAKER - you are building relationships with our customers, introducing new products, mentioning value, and adding additional contacts within existing accounts that could lead to developing new accounts or to further assist them in other areas of their business (i.e.: multiple locations, departments, parent/sister companies, etc.).

Our ideal candidate has 3-5 years of inside sales experience; experience working in a branch-based B2B environment, on a pro-desk, parts counter, or a front counter. Warehouse experience is also a plus. Tooling experience is not mandatory, but highly desired.

We are looking for someone who is high-energy, motivated, and enjoys being customer-facing. Strong attention to detail is necessary in this position.

Have a great day tooling around!

Job Type: Full-time


  • Branch based Counter Sales (or) Inside Sales: 3 years (Required)
  • Industrial Tooling: 1 year (Preferred)
  • Warehouse: 1 year (Required)