Job Summary
We are seeking an energetic and dedicated Restaurant Supervisor to lead our dynamic food team in delivering exceptional QSR experiences. As a full-time Restaurant Supervisor, you will oversee daily operations, ensure food safety and quality standards are met, and foster a welcoming environment for both guests and staff. Your leadership will inspire teamwork, streamline service processes, and uphold the highest hospitality standards to create memorable moments for every customer.
Responsibilities
- Supervise team members during assigned shifts
- Ensure excellent customer service and address guest concerns professionally
- Coordinate front-of-house and kitchen operations during busy periods
- Monitor food preparation, portioning and presentation standards
- Ensure food-safety, sanitation and cleaning procedures are followed
- Complete opening and closing duties
- Handle POS transactions, cash reconciliation and delivery-platform orders
- Monitor Uber Eats, DoorDash and SkipTheDishes orders
- Assist with employee training and ongoing coaching
- Assign duties and ensure team members complete required tasks
- Monitor inventory levels and report shortages
- Help control food waste and ensure proper product rotation
- Ensure chicken, sauces, packaging and other supplies are properly stocked
- Maintain restaurant cleanliness throughout the shift
- Resolve operational issues and communicate important matters to management
- Ensure company policies, procedures and Chicko Chicken standards are followed
Requirements
- Previous restaurant, QSR or food-service experience preferred
- Previous supervisor or shift-lead experience is an asset
- Strong communication and customer-service skills
- Ability to lead and motivate a small team
- Comfortable working in a fast-paced environment
- Reliable, punctual and organized
- Able to stand for extended periods and perform regular restaurant duties
- Must be available evenings and weekends
- Food Handler Certificate is preferred
- Must be legally eligible to work in Canada
What we offer
- Competitive hourly pay
- Consistent work schedule
- Employee meals/discounts
- Opportunity to grow into an Assistant Manager or Restaurant Manager position
- Hands-on experience in a growing restaurant operation
- Team-oriented workplace
Join us to lead a vibrant team dedicated to delivering outstanding guest experiences! We value energetic leaders who thrive on teamwork, uphold high standards of food safety, and are passionate about creating welcoming environments for all guests.
Pay: $19.00-$21.00 per hour
Benefits:
- Discounted or free food
- On-site parking
- Paid time off
Work Location: In person
