Job Summary
We are seeking a knowledgeable and personable Budtender to join our team. The ideal candidate will provide exceptional customer service, educate clients on product offerings, and ensure a welcoming and professional environment. This role requires strong communication skills, a passion for the industry, and the ability to handle various retail tasks efficiently. The Budtender will serve as a key point of contact for customers, guiding them through their purchasing experience while maintaining compliance with all applicable regulations.
Duties
- Greet customers warmly and assist them in selecting products tailored to their needs
- Provide detailed product information, including effects, dosages, and usage instructions
- Operate POS systems accurately for sales transactions and cash handling
- Upsell products to enhance customer satisfaction and meet sales goals
- Maintain organized merchandising displays and ensure product availability
- Manage inventory levels, restock shelves, and assist with stock organization
- Keep accurate records using Microsoft Office tools such as Excel and Filing systems
- Handle customer inquiries via in-person communication and digital channels in multiple languages (English, French preferred)
- Ensure compliance with all state and local regulations regarding product sales and record keeping
- Assist with training new staff members when necessary and contribute to a positive team environment
Qualifications
- Previous experience in retail sales, hospitality, or customer service is highly desirable
- Strong communication skills in English; multilingual abilities such as French or other languages are a plus
- Proficiency with Microsoft Office Suite including Excel; familiarity with POS systems and computer operation required
- Excellent organizational skills with attention to detail in merchandising and filing tasks
- Ability to perform heavy lifting when necessary (up to 50 pounds) and stand for extended periods during shifts
- Basic math skills for cash handling, cashiering, and inventory management
- Demonstrated ability to upsell products effectively while maintaining excellent customer service standards
- Strong organizational skills with time management capabilities to prioritize tasks efficiently
- Bilingual or multilingual skills are preferred to serve diverse clientele effectively
This position offers an engaging work environment where professionalism, knowledge sharing, and customer satisfaction are valued. The ideal candidate will be adaptable, responsible, and passionate about providing an outstanding experience for every customer.
Pay: $17.85-$23.28 per hour
Benefits:
Work Location: In person
