Job Title: Family Advocate
Location: 394 Selkirk Avenue, Winnipeg, MB R2W 2M2
Department: Community Healing & Wellness
Reports To: Program Manager
Status: Full-Time Indefinite Term
Salary Scale: $27.50-$31.50/hour
Work Hours: 37.5 hours/week
North End Women’s Centre (NEWC) located on Treaty 1 territory on original lands of Anishinaabeg, Cree, Oji-Cree, Dakota, and Dene peoples, and on the homeland of the Métis Nation.NEWC facilitates opportunities for participants people in healing, wellness and capacity building through diverse community-centred approaches. North End Women’s Centre (NEWC) is committed to inclusion and equity and strives to ensure that our staff team reflects the diversity of the community we serve. Indigenous peoples, Black people and other people of colour, persons with disabilities, persons of minority sexual orientations, gender identities and expressions and persons with relevant lived experience are encouraged to apply and will be prioritized. We are committed to removing barriers to employment that are faced by groups that have been historically, persistently and systemically marginalized and encourage (but do not require) members of these groups to self-identify as such in their cover letters.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please contact us and we will work with you to meet your needs.
The Family Advocate is a member of the Community Healing & Wellness team and works with participants and families who are involved with Child and Family Services through individual work and advocacy to support them to better understand their case plans and work towards completing them. The Family Advocate will work towards reducing the number of children entering foster homes, increasing placements with family members and will assist with quicker reunification with families. The Family Advocate will assist families in advocating for themselves and their families.
Qualifications
- Post-secondary degree or certificate in the social services field and/or Inner-City Studies. A combination of education and experience will be considered
- Knowledge of and sensitivity to experiences of parents in the child welfare system
- Ability to practice participant-centered work and to work from a trauma-informed approach
- Excellent advocacy skills and in-depth knowledge of the child welfare system
- Experience working collaboratively with community organizations
- Experience working in a community-based organization that values harm reduction
- Excellent interpersonal communication and conflict management skills
- Professional and responsible with sensitive and confidential issues
- Strong writing and computer skills; ability to prepare reports, letters, forms and evaluation tools
- Excellent organizational and time management skills
- Strong attention to detail and follow-up
- Experience providing support to participant, and/or families who have experienced domestic violence
- Experience in the development, organization, and facilitation of group programming
- Experience working with families from diverse cultural backgrounds
- Experience working in a community-based setting in the North End of Winnipeg
Skills and Abilities
- Strong written and verbal communication skills
- Ability to work independently and as a team member
- Ability to follow directions and make decisions within the parameters of the job
- Ability to work flexibly in a high stress environment, adapting to the needs of the participants
- Knowledge of the resources available in the community to participant experiencing poverty, homelessness, domestic violence, and/or problematic substance use
- Knowledge of the impacts that colonization, residential schools, the 60’s scoop, the child welfare system and the attempted genocide of Indigenous peoples, has had on their culture and language and sacred traditions.
- Knowledge of positive parenting, healthy parent child relationships, and healthy child development
- Strong organizational, planning, and time management skills
- Non-judgemental and accepting attitude
- Competent computer and administrative skills
- Ability to deal with crisis situations in an appropriate manner
Additional Requirements
- Valid Class 5 license
- Satisfactory Criminal Record and Child Abuse Registry Check
Direct Service Responsibilities
- To provide support and advocacy for participant and families with CFS involvement with the main priority being reunification of families
- Collect documentation for case planning with participant in collaboration with various agencies
- Attend court with participants as needed
- Work collaboratively with other agencies to support the participant
- Assist with linking participants and families with other services and programs in the community
Community Support Team Responsibilities
- To participate in Community Healing and Wellness team Meetings and group debriefing sessions
- To participate in the planning and development of the Community Healing and Wellness team’s annual Workplan
Administrative Duties
- To maintain participant files as outlined in the Employee Policy and Procedure Manual
- To prepare and submit monthly activity reports to the Community Healing and Wellness Manager
- To participate in staff meetings as time permits
- To participate in relevant training opportunities as required
- To participate in annual performance reviews
- To attend community events and meetings and to sit on community committees as appropriate
- Other duties as assigned, consistent with this job description and approved by Centre policies, procedures, and Executive Director
Additional Requirements
· Current Criminal Record and Child Abuse Registry Check
· Must Have a valid driver’s license and a reliable access to a vehicle.
Additional Requirements
Status: Full Time Indefinite term
Hours: 37.5 hours/week (mostly days 8:30am-4:30pm)
Closing Date: June 23, 2026
Starting date: ASAP
Salary: $27.50-$31.50 per hour
Resumes and a cover letter may be submitted online through Indeed, in person, by mail or email to:
Bree Finlay, Program Manager, 394 Selkirk Avenue; Email: bree @newcentre.org
Only those selected for an interview will be contacted. Our hiring process from start to finish typically takes 3-5 weeks. Our process is as follows: 1. Position is posted internally and externally 2. Only candidates meeting the eligibility criteria will be contacted for an interview 3. The interview panel may include 2-3 members that include the hiring manager and a current front-line staff. 4. Reference checks will be conducted on the short-listed applicants 5. Successful applicant will be presented with a Job offer and if accepted will start on a mutually negotiated date.
Pay: $27.50-$31.50 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Work Location: In person
