Overview
Parkway Storage is currently recruiting for a Part-Time Customer Service Representative to join our team. Reporting to the Manager, the Customer Service Representative will be responsible for the day-to-day operation of the storage facility while providing exceptional customer service to existing and prospective tenants.
Schedule:
- Every other weekend (Saturday and Sunday)
- 6 hours per day
- Total of 12 scheduled hours per bi-weekly period
- Additional hours may be available from time to time to provide vacation and absence coverage
Responsibilities
- Daily management of the storage facility, tenant records and information systems.
- Provide excellent customer service to existing tenants and prospective customers.
- Confirm reservations, rent storage units, present lease agreements and collect rental payments.
- Perform opening and closing procedures.
- Process payments
- Maintain accurate customer and facility records.
- Maintain the property to the highest standards of cleanliness, including cleaning units, sweeping, litter removal, and sanitizing high-touch areas as required.
- Conduct daily inspections of storage units to ensure they are clean, secure and ready for occupancy.
- Sell, order and maintain inventory of retail products and related services.
- Assist with general administrative duties and customer inquiries.
- Perform other duties as assigned.
Qualifications
- Previous customer service, retail, sales, office administration or self-storage experience is considered an asset.
- Strong communication and interpersonal skills.
- Excellent organizational and time management skills.
- Basic computer proficiency and experience using Microsoft Office applications.
- Ability to work independently and as part of a team.
- Ability to perform light physical duties, including walking the property, cleaning units, lifting supplies and working outdoors in varying weather conditions.
- Must be available to work every other weekend (Saturday and Sunday).
Equal Opportunity and Accessibility
Parkway Storage is an equal opportunity employer committed to fostering a diverse, equitable and inclusive workplace. We welcome applications from all qualified individuals.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates participating in all aspects of the recruitment, assessment and selection process. Applicants requiring accommodation are encouraged to notify Human Resources of any accommodation needs.
We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.
Pay: $17.60-$18.00 per hour
Work Location: In person
