OPERATIONS
? Assist the Manager to achieve budget targets for Sales, COS & Labour
? Accurately and efficiently maintain inventory on a daily, weekly and monthly basis as required.
? Place supplier orders with the Manager as required with Warehouse department to ensure items are always stocked according to department and sponsor requirements.
? Enforce daily task list for Front & Back of House staff and hold accountability.
? Ability to use designated POS systems and perform payment duties as required.
? Assist and Manage cash-out process at the end of each event.
? Ensure that all food items are served as per menu specifications, including professional signage and labelling
? Proficiency in multi-tasking in a high energy, fast-paced environment
? Perform other duties as requested by the Brookstreet Manager, Catering Manager, Director of Premium Services or Associate Managers whenever certain skills and/or experience are vital to initiate, coordinate, or complete any given program.
SERVICE
? As a premiere space for Ottawa Senators game nights, hospitality and service are a primary focus, and
attention to detail and premium hospitality is the key to success in the Brookstreet Foodhall & Lounge and Ice Level Bar.
? Liaise with Brookstreet Hosts to confirm total number of guests in attendance and to accurately charge total
member meals back to the Ottawa Senators following each event.
? Act as a versatile resource for the restaurant team, stepping in across different functions as needed to
support business goals and smooth execution.
? Promote strong public relations among guests and liaise with our client as required.
? Ensure our Season Seat Members are provided with excellent guest service while staying within the allowable parameters of Aramark's Business Conduct Policy
? Assist with leading food service huddles with staff.
? Maintain communication with staff and Managers of any updates and or changes, including the manifest.
? Lead by example in all areas including punctuality, appearance, and quality of work. May prepare beverage orders as needed to ensure accurate production for location.
? Work with the Culinary team to maintain food production and ensure the safety and quality of food according
to Aramark policies, procedures, and department requirements are met.
FOOD & WORKPLACE SAFETY
? Safety First every day. To have a workplace operation with zero incidents or injuries is a primary focus and goal by management and the corporation.
? Maintain a sanitary department following health & safety codes and regulations.
? Ensure that food items are stored in a safe, organized, and hazard-free environment.
? Maintain a safe and hazard-free working environment and continuously follow up with preventative maintenance checklists.
? Ensure all food/safety temperature logs are completed with appropriate corrective action, as necessary
? Communicate all service schedules & coordinate repairs with Brookstreet Manager accordingly
? Lead by example and enforce procedures and policies.
COACHING
? Assist with hiring, training, supervising and evaluating employees as needed; counsel; promote employee growth, efficiency, morale and teamwork
? Coach employees on products offered within the lounge and promote awareness of items and other promotions available throughout the arena.
? Holds self and others accountable to ensure operation is being managed as required.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our operational commitments, job duties may change, or
new ones may be assigned without formal notice.
