Position Overview: Automotive service advisor
**Hourly pay plus monthly bonus**
As part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services as well as sales and scheduling.
Key Responsibilities:
· Customer Service – ensure customers are greeted and welcomed to our shop, offering assistance and information when/if required. Handle any customer complaints and disputes in a professional manner
· Pricing/Quotations – responsible for handling sales, providing competitive quotes on work, negotiating, writing up invoices
· Scheduling – coordinate all scheduling of mechanical work and repairs
· Invoicing – responsible for ensuring that all invoicing is accounted for and appropriate monies have been collected/processed
· Cash – handle all payment related transactions and ensure that till balances at day end
· Showroom: responsible for front showroom area, displays, housekeeping
Skills/Qualifications Required:
· 2 to 3 years previous experience in the automotive trade specifically relating to job costing, sales, invoicing, scheduling
· Tire knowledge.
· Strong interpersonal skills, including the ability to earn credibility and build strong relationships that will serve as an enabler in achieving a profitable business operation
· Excellent written and verbal communication skills, ability to communicate confidently
· Highly organized, attentive to details and strong analytical skills
· Ability to work well under pressure in a fast paced, ever changing high-volume environment
· Physically capable of lifting and moving items up to 50 lbs+
· Current, valid drivers license
If you believe that you have what it takes to become part of our team we would like to hear from you!
We offer a competitive wage, monthly bonus and other benefits that will be discussed with candidates that are short-listed for interviews.
Please forward your resume.
Work remotely
Job Types: Full-time, Permanent
Pay: $21.00-$26.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
Experience:
- Automotive Trade : 2 years (required)
Work Location: In person
