Customer Service Representative
Concentrix
Peterborough, ON
Job Title:
Customer Service Representative
Job Description

The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.
We offer an excellent starting wage PLUS the opportunity for monthly incentives.

We pride ourselves on our multi-cultural atmosphere, with an amazing and encouraging team.

When you apply to Concentrix, expect to be a part of an excellent paid training program, after training the career path is up to you. We offer many leadership opportunities, and the ability to grow within the company.

We promote from within

What you’d be doing:
In your role as a Technical Service Representative, you will support people who contact us for help, you will be their human connection: friendly & attentive. You will answer questions about our client’s products and services.

Does this sound like you?

  • You’re a problem solver that others easily connect with.
  • You’re passionate about the customer experience you provide.
  • You love exceeding customer expectations with your guidance & knowledge.
We provide a 1-year training program, so you can move from Tier 1 support and increase your knowledge and experience to get to Tier 2, with each change you will see an increase in your hourly wage and incentive. We bring everyone in as an advisor and look to invest in your future with us.

Our investment in continuous learning can have you earning up to 17/hour in your 1st year!

If this sounds like the kind of work place you want to be a part of, you can find us in the easily accessible and historic Westclox building on the corner of Hunter Street and Armour Rd in Peterborough Ontario.

Respond with your resume if interested

At Concentrix we are one team, one company, one Concentrix.

Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion,color, national origin, gender, sexual orientation, age, marital,* veteran or disability status*

  • msja
Location:
CAN Peterborough

Language Requirements:
Time Type:
Full time2019-02-02-08:00