Inside Sales Representative
About Us: As Canada’s leading Barber Supplier, we’re on a mission to support our clients in the ongoing success of their businesses! We provide a wide array of high-quality products and superior customer service to Barbershops and Salons across Canada. As a well-respected distributor by vendors and clients alike, we are committed to maintaining the high level of customer service that our clients have come to expect from us.
We are a passionate group that takes pride in what we do and are looking for like-minded individuals to join our team!
Position Overview: We have an exciting opportunity for an energetic, outgoing individual to join our team in Calgary as an Inside Sales Representative.
Responsibilities:
- Provide exceptional customer service, expertly explaining our products' features and benefits to help clients choose the products that are most beneficial for their business.
- Enhance client knowledge through consultative selling, promoting new products, and informing them about current promotions.
- Accurately and efficiently handle order entry and processing.
- Manage outbound and inbound sales calls to drive sales and maintain strong client relationships.
- Assist clients with product inquiries and provide solutions to their needs.
- Conduct market research to identify potential leads and opportunities for sales growth.
- Utilize our CRM software to track customer interactions, update information, and manage sales pipelines effectively.
- Provide technical sales support by explaining product features, benefits, and usage to clients.
- Communicate fluently in English; proficiency in French is a plus to cater to a diverse customer base.
- Undertake additional duties as needed.
Qualifications:
- Excellent customer service skills, with a track record of building and maintaining positive relationships with high-priority accounts and clients.
- A strong desire to acquire extensive product knowledge and apply it to drive sales.
- Strong technical skills, with the ability to learn new computer systems quickly.
- Experience in order entry and sales calls.
- Fluency in the French Language would be beneficial, but is not required
How to Apply: If you are passionate about sales, customer service, and the barber industry, we invite you to apply for the Inside Sales Representative position at Empire Barber Supplies. Please submit your resume and cover letter through Indeed.
We would like to thank all applicants for their interest. Please note that only candidates selected for an interview will be contacted.
Job Type: Full-time
Experience:
- sales: 1 year (preferred)
Work Location: In person
Expected start date: 2024-08-26
