Lead the Team Behind Great Food
Neighbourly Coffee is looking for a Kitchen Manager to lead our kitchen operation and help drive the next stage of growth.
Our kitchen produces breakfast sandwiches, lunch sandwiches, sourdough bread, pastries, grab-and-go meals, catering orders, and wholesale products. Success in this role requires strong leadership, operational excellence, attention to detail, and a commitment to creating a positive team culture.
The Kitchen Manager is responsible for building and leading a cohesive team, maintaining high food and service standards, managing inventory and food costs, coordinating production, and ensuring every part of the operation runs smoothly.
Compensation
Salary: $56,000–$58,000 annually
Performance-Based Compensation: Up to an additional $8,000 per year based on achieving agreed-upon goals related to food cost management, revenue growth, catering and wholesale performance, team development, operational excellence, and customer satisfaction.
Hours & Schedule
- Kitchen operating hours are approximately 7:00 AM – 3:00 PM
- Primarily weekday shifts
- Regular weekend availability is required, as weekend production, catering, special events, and operational oversight are critical parts of the role
- Flexibility to support the business during busy periods and key initiatives
What You'll Be Responsible ForTeam Leadership & Culture
- Recruit, train, coach, and develop kitchen staff
- Build a positive, accountable, and supportive team culture
- Create clear expectations and strong communication within the team
- Foster an environment where people can grow and succeed
- Lead by example and maintain a strong presence in the kitchen
Kitchen Operations
Oversee the day-to-day execution of:
- Breakfast sandwich production
- Lunch sandwich production
- Sourdough bread program
- Pastry program
- Grab-and-go offerings
- Catering services
- Wholesale production
Ensure products are consistently prepared to standard and customers receive a high-quality experience every day.
Food Costing & Inventory Management
- Manage inventory and supplier ordering
- Monitor food costs and margins
- Establish and maintain par levels
- Minimize waste and identify opportunities for improvement
- Ensure products are produced efficiently and profitably
Menu & Product Development
- Maintain recipe standards and consistency
- Support the development of new menu items and specials
- Monitor customer feedback and make recommendations for improvement
- Ensure offerings remain fresh, relevant, and profitable
Administration & Coordination
- Create and manage staff schedules
- Coordinate catering orders and production plans
- Manage wholesale customer fulfillment
- Maintain production calendars and inventory systems
- Ensure food safety, cleanliness, and operational standards are consistently met
What We're Looking For Required Experience
- Experience leading and managing a team
- Experience building a positive workplace culture
- Experience managing food production in a commercial kitchen
- Experience with food costing, inventory management, and ordering
- Experience with scheduling and labour management
- Experience coordinating catering, production, or high-volume food service operations
- Strong organizational and administrative skills
- Excellent communication and leadership abilities
Assets
- Experience with bread or sourdough production
- Experience with pastry production
- Experience working with wholesale customers
- Experience in café or bakery operations
- Experience managing multiple revenue streams within a food business
Who You Are
- A strong leader who enjoys developing people
- Organized and detail-oriented
- Comfortable balancing people, systems, and operations
- Committed to high standards and continuous improvement
- Able to remain calm and focused during busy periods
- Passionate about creating great food and great customer experiences
Why Neighbourly Coffee?
Neighbourly Coffee is part of the broader mission of 12 Neighbours. Every product we create contributes to building community and creating opportunities for others.
This is an opportunity to lead an established and growing kitchen operation, shape a strong team culture, and play a key role in the future growth of the business.
To apply, send your resume and a brief introduction telling us why you'd be a great fit.
Job Type: Full-time
Pay: $56,000.00-$58,000.00 per year
Experience:
- Kitchen management : 1 year (required)
- Team management: 1 year (preferred)
Licence/Certification:
- Food Handler Certification (preferred)
- Food Safety Certification (preferred)
Work Location: In person
