Overview
Cantec Fire Alarms is seeking a proactive and detail-oriented Operations Assistant to support our daily business functions and service team. This position is responsible for managing the coordination of monthly inspection routes, processing service reports, and overseeing backflow (cross connection device) assignments.
The Operations Assistant will support the operations team by maintaining accurate records, optimizing schedules, and ensuring that all client and regulatory requirements are met. This role requires strong organizational skills, attention to detail, adaptability, and the ability to work collaboratively across various departments.
Key Responsibilities
- Organize monthly inspection routes, quotes, and schedules. The Operations Assistant will be the primary point of contact for all monthly related inquiries from clients, technicians, and office staff. Occasional field support may be required to ensure routes are completed.
- Backflow device coordination (Cross Connection Devices). Monitor and ensure all backflow assignments are properly received and tracked in our system.
- Process paperwork submitted by technicians for annual inspections & repair related jobs. A high level of attention to detail is required to ensure reports are submitted to clients with the utmost accuracy and clarity. Performing these tasks in an efficient manner is critical to stay on track of the processing queue.
- Provide administrative support to office staff including phone calls & other tasks as needed.
Requirements
- Positive attitude.
- Ability to collaborate with others and work independently.
- Strong organizational skills & attention to detail.
- Clear communication skills, both written and verbal.
- Time management. Ability to quickly adjust to changes & ensure tasks are completed in a timely manner.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or similar software.
- Class 5 drivers license (not required but is a plus).
Pay: $23.00-$25.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
Work Location: In person
