General Manager, Development and Cultural Services
Norfolk County
Simcoe, ON
Basic Function:
Accountable for the overall management, financial and fiscal responsibility for the administration and operation of the Development and Cultural Services Division which includes Development Engineering, Heritage and Culture, Planning and Tourism and Economic Development.

The ideal candidate will have demonstrated the following personal attributes: interpersonal skills, leadership, conceptual thinking, diplomacy and tact, personal accountability, self-management, teamwork, problem solving ability, flexibility and decision making.

The General Manager of Development and Cultural Services will act as a member of the Senior Leadership Team, Emergency Control Group and the Emergency Management Program Committee.

Key Accountabilities:
Ensure all relevant legislative requirements governing municipalities and specific to the Divisional function are met.
To be responsible for the stewardship of the Corporation’s assets, including intellectual property and cultural assets, and infrastructure.
To maximize effectiveness, efficiency, compliance and quality while working within ministry and municipal budgets, ensuring federal, provincial and municipal mandates are met.
To provide proper information and advice consistent with legislative requirements to Councils, Senior Leadership Team, Agencies, Provincial Government to influence and support informed decision making regarding a range of issues including established policy, service levels and others.
Provide approved levels and standards of service through effective management of human, physical, information and financial resources of the Division.
To ensure that inquiries, concerns and complaints from internal and external contacts are handled in an appropriate and timely manner.
To ensure that internal and external contact issues are addressed including mitigating or resolving conflict.
To ensure compliance with required levels and standards of Divisional services.
To ensure appropriate performance measures are developed and achieved.
To develop and ensure services meet provincial and municipal targets.
Participate in the development and management of the overall business of the Corporation and act as a resource and advisor to the Chief Administrative Officer, Senior Management Team and Council
To provide advice, consultation and information to Norfolk Council and senior staff, community agencies, various provincial ministries, and residents.
To act as primary advisor/consultant to the Chief Administrative Officer, Senior Management Team and Council relative to the Development and Cultural Services function.
To promote and direct the overall development, operations and maintenance of the Division.
To promote staff involvement in the corporation and community.
To ensure the division fulfills its role in community economic development.
Lead negotiations with developers.
Lead the division ensuring evidence informed practices are utilized in providing efficient, effective and quality services.
To provide direction and leadership regarding appropriate human, financial, physical, information resources and risk management within the Division.
To provide leadership and guidance to the division staff.
To foster a learning environment to assist staff in reaching their full potential.
To oversee the preparation and development of the Division’s annual operating and capital budgets.
To ensure that Divisional business plans, performance measures and forecasts are appropriately prepared and aligned with Corporate strategic direction.
Encourage volunteer participation and commitment.
Provide strategic direction to the Division in order to properly plan and optimize service delivery which aligns with both Corporations Strategic Plans and Provincial legislation.
To initiate, develop, ensure approval and promote Divisional policies and procedures.
To develop, recommend, implement and audit compliance of Divisional policies and procedures.
To facilitate the development of strategic direction for the Division in order to properly plan and optimize service delivery which aligns which the Corporation Strategic Plans and Provincial legislation.
To assist and advise Boards and agencies in properly interpreting policies and guidelines to enable them to meet the goals and objectives within their jurisdiction.
To facilitate and assist staff and organizers in the planning and delivery of special events.
Requirement to attend evening meetings, including regular Council and Council-In-Committee meetings.

Knowledge and Experience:
Undergraduate degree in Planning, Economic Development, Business Administration, Public Administration, Engineering and/or MBA or equivalent.
Five to seven (5-7) years of progressive management experience preferably in a public sector environment and in a related field.
Membership in Canadian Institute of Planners, Economic Development Council of Ontario, Engineering Society of Canada (P.Eng.) or a combination thereof.

Skills and Abilities:
General knowledge of Planning, Building, Heritage & Culture, and Economic Development.
Knowledge of various Acts/legislation including Municipal Act, Planning Act, Building Code Act, Ontario Heritage Act, WHMIS, Ontario Health and Safety Act, Freedom of Information and Protection of Privacy, Ontario Labour Codes.
Demonstrated experience as a leader who is visionary, credible and a trusted role model who inspires and challenges others to achieve their full potential.
A track record of developing credibility and earning the respect of internal and external stakeholders. A strong communicator who can present well in front of Council, the general public and the media.
Demonstrated success in developing strong relationships with municipal, provincial and federal governments, industry associations and other organizations.
Ability to translate strategic vision into practical action.
Good background/proficiency with computerized information systems (i.e. Geographic Information System) and typical office automation systems (i.e. Microsoft Office).
Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health & Safety Act.

Status: Permanent Full Time

Employee Group: Non-Union

Salary: $118,000 - $147,500 annually

Competitive Benefits Package

Department: Development and Cultural Services

Reports To: Chief Administrative Officer

Location: Simcoe, ON

Posting Period: October 18, 2019 - November 8, 2019