The City of Guelph is a vibrant community with over 120,000 people located in the heart of Southern Ontario, just one hours driving distance from Toronto. Set in a picturesque natural setting, Guelph is known for its rich architectural heritage, growing economy and excellent quality of life – all good reasons to consider a career in this beautiful city.
Resumes are being accepted for the position of Continuous Improvement Specialist within the Continuous Improvement Office. Reporting to the Program Manager, Continuous Improvement Office, you will work with all levels of employees across the organization with the objective of driving improvement that will positively affect the performance of the departments and enhance our service to the community. Guided by the goals and objectives of the City’s Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected and prosperous city.
Identify opportunities, assist in development and delivery of training support to the organization related to Continuous Improvement tools such as Lean and Six Sigma; assist with coaching White Belt, Yellow Belt and potentially Green Belt projects
Drives the development of a CI culture through training, coaching and consulting with others in the organization to ensure program and project success
Provide CI technical advice and problem-solving assistance to departments and individuals within the organization, including facilitating Kaizen events
Provide training, coaching and consulting to improvement project teams related to change management, conflict resolution and CI project management
Ensure proper tracking of improvement activities and documentation of changes
Creates reports and communication documents to report on program and project status
Research, assess and assist with implementation of industry best practices.
Audit effectiveness of active or completed continuous improvement activities and provide useful recommendations
Conduct statistical analysis to identify performance trends and improvement opportunities.
Partners with functional leaders, project sponsors and project leaders to help them achieve their continuous improvement goals
Manage multiple projects and priorities at the same time with competing deadlines
Support any other activities of the Continuous Improvement Office
Perform other related duties as assigned
Considerable experience related to the duties listed above, normally acquired through the completion of a post-secondary degree in a related field with progressive experience in a quality assurance or continuous improvement-oriented role. Candidates with an equivalent combination of education and experience may be considered
Knowledge of Lean and Six Sigma methodologies, certification strongly preferred
Knowledge of performance measurement methods and statistical analysis
Knowledge of Change Management & Project Management principles
Data driven, able to prepare complex statistical reports and efficiency calculations
Ability to effectively teach and coach Lean methodology thinking and tools; prefer education or experience in adult learning concepts and methods
Advanced computer skills in MS Office software and relevant business applications required.
Team-oriented with demonstrable leadership, change management and project management skills
Possess excellent communication, presentation, organization and problem solving skills
Demonstrable commitment to continuous improvement and quality customer service
Able to manage multiple and changing demands and priorities
Knowledge of municipal activities and processes is an asset
Ability to attend meetings at offsite locations as required
Knowledge of the Occupational Health & Safety Act
How to apply
Qualified applicants are invited to apply using our online application system by Sunday, January 31, 2021. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.
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The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.