Job Description
MerchGlobal is looking for an Inside Sales & Account Management professional to manage and grow a portfolio of existing customer accounts.
This is a full-time, in-office role focused on building strong customer relationships, providing excellent service, and identifying opportunities to grow sales within existing accounts. Most customer interaction is by phone, email, and video conference, with minimal travel.
Responsibilities
- Manage and grow existing customer accounts
- Build strong, long-term customer relationships
- Respond to customer needs, pricing requests, and opportunities
- Proactively follow up on projects and upcoming requirements
- Identify upsell and cross-sell opportunities
- Prepare quotes, proposals, and product recommendations
- Coordinate with internal teams to ensure successful execution
- Maintain accurate CRM records and follow-up activities
Qualifications
- 3+ years of experience in inside sales, account management, customer service, or B2B sales
- Strong communication and relationship-building skills
- Exceptional attention to detail and accuracy
- Highly organized with excellent follow-through
- Proactive, responsive, and customer-focused
- Comfortable working full-time in an office environment
- Promotional products, branded merchandise, apparel, print, or eCommerce experience is an asset
What We Offer
- Competitive compensation
- Established accounts to manage and grow
- Minimal travel
- Collaborative team environment
- Long-term growth opportunities
Job Types: Full-time, Permanent
Work Location: In person
Pay: $50,000.00-$65,000.00 per year
Application question(s):
- Do you live in or near Stonewall, MB?
Work Location: In person
