NOTE: This job is located in scenic downtown Huntsville Muskoka.
Who we are AO offers the complete package of outdoor experience. In winter our shop staff mount, tune and repair skis and snowboards to the highest level of quality. In summer, we operate a full-service bike repair shop and retail sales.
Why work for Algonquin Outfitters: Many consider a job with Algonquin Outfitters a dream job. You get to work in beautiful Muskoka and our Downtown Huntsville store is right on the shore of the scenic Muskoka River. Employees receive a generous staff discount rate on any purchase from any department, not just bikes or skis. Off-peak rental equipment is provided to staff for free and even overnight park passes are covered for personal adventure leisure time. Our bike department is active in cycling groups and trail-building projects. You'll love working at Algonquin Outfitters!
Responsibilities (included but not limited to)
- Bike repair, building, diagnostics, and tuning
- Bike related retail sales
- Maintain a minimum level of service parts
- Attention to detail with customer requests
- Maintain a tidy and organized workspace
- Help maintain a large bike rental fleet
- Ski & Snowboard tuning, repair, mounting and waxing.
- Mount bindings on a snowboard, downhill skis and Nordic skis
- Waxing for all snow/temperature conditions
- Ski tuner operation and maintenance
- All aspects of a ski/snowboard shop
- Snowshoe repair
- Must be able to work independently, prioritize and multitask to meet challenging deadlines
- Customer service - comfortable speaking with people, asking the right questions and suggest solutions
Our staff is committed to answering any questions that come our way with either the knowledge or the ability to find the right answer. We are completely knowledgeable of all our products and manufacturers we stock, what can be ordered, and where we can find info. We need to be able to guide customers throughout our store to enhance their shopping experience. We are here to give our energy and guidance in helping every customer to achieve their goals. To do this we make sure the customer has the best equipment to meet their needs. The only way to do this is to understand what their goal is by asking them questions. We look for lasting engagement with our customers by offering them our Price Match Guarantee, Rewards Points, and Service Guarantee. We always offer a creative focus on a positive shopping experience.
This job opportunity is open to both internal and external candidates. Familiarization with Point of Sale systems would be beneficial.
The ideal candidate would have 2-4 years of progressive service experience in both Bike and Shop Tech roles enabling them to hit the ground running. Alternatively, training could be provided to a candidate with exceptional skills in one of the above areas.
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Types: Full-time, Permanent
Salary: $19.00-$21.00 per hour
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Wellness program
- 8 hour shift
- Day shift
- Monday to Friday
We take the health and well being our staff and customers very seriously. All of our stores feature plexiglass barriers, hand sanitization stations, and everyone is required to wear a mask while visiting our stores/serving our customers.
- bicycle repair & maintenance: 4 years (Preferred)
- ski/snowboard tuning: 4 years (Preferred)
- Huntsville, ON (Preferred)