Account Manager – Exhibits & EventsDo you love building relationships just as much as building business?
Connect. Create. Coordinate. Deliver. Then do it all again for the next exciting project.
If you're the kind of person who enjoys turning conversations into long-term partnerships, thrives in a fast-paced environment, and loves seeing a project come to life from concept to completion, we'd love to meet you.
At Müller Expo, we design and build custom trade show exhibits, branded environments, experiential activations, and display solutions for clients across North America and around the world. Every project is different, every client has a unique story, and every day brings a new challenge.
We believe great work deserves to be rewarded. Along with a competitive salary, this role includes a performance-based bonus structure that recognizes business growth, exceptional client service, and your overall contribution to the team's success.
As one of our Account Managers, you'll be the trusted advisor and primary point of contact for your clients—from the first conversation through to the finished exhibit on the show floor. You'll work closely with our Project Coordinators, designers, production team, installers, and vendors to ensure every project exceeds expectations.
One day you're helping a client plan their first trade show exhibit. The next you're coordinating a custom branded environment headed to Vancouver, Las Vegas, or overseas. If you enjoy variety, collaboration, and building lasting relationships, you'll fit right in.
If you thrive in a fast-paced environment where priorities can shift, deadlines matter, and no two days are ever the same, you'll love what we do.
What You'll Be DoingBuild Lasting Relationships
- Build and maintain long-term client relationships through responsive communication and exceptional service.
- Lead discovery meetings to understand project goals, budgets, timelines, and technical requirements.
- Become a trusted partner who clients enjoy working with—and call first for their next project.
Quote & Coordinate
- Prepare accurate project estimates and quotations.
- Manage scope changes and issue change orders when required.
- Coordinate closely with Project Coordinators, Design, Production, and Installation teams to ensure smooth project execution.
- Keep clients informed throughout every stage of production.
- Review project budgets, invoices, and final billing to ensure every detail is accounted for.
Grow the Business
- Grow and develop existing client accounts while identifying new business opportunities.
- Build and maintain a healthy sales pipeline through networking, referrals, outreach, and industry events.
- Maintain accurate records in Pipeline CRM—because sticky notes eventually disappear.
- Provide regular sales updates and forecasting to the Sales & Marketing Manager.
Support Events
- Attend client meetings, trade shows, and industry events.
- Help solve challenges on-site with professionalism and a calm approach.
What We're Looking For
- Experience in account management, sales, project management, client services, or a related customer-focused role.
- Familiarity with project-based industries involving custom exhibits, experiential marketing, event production, visual communications, large-format printing, custom fabrication, signage, branded environments, retail displays, or architectural installations is an advantage.
- Strong estimating and budgeting skills.
- Excellent written and verbal communication skills in English.
- Exceptional organizational and time management skills.
- Comfortable managing multiple custom projects at the same time.
- A relationship builder who enjoys working with clients and helping them succeed.
- Strong attention to detail—you'll notice the missing logo, the incorrect dimensions, and the file that's one revision behind.
- Comfortable working with Project Coordinators, designers, production teams, vendors, and clients simultaneously.
- Experience using Pipedrive (or a similar CRM), Google Workspace, and project management software is an asset.
- Valid driver's license and willingness to travel as required.
- Able to adapt quickly, solve problems, and keep projects moving—even when the unexpected happens.
- During busy trade show seasons, flexibility to work occasional evenings and weekends is required.
Why You'll Like It Here
No two projects are the same. You'll help clients bring their brands to life through custom trade show booths, branded environments, and experiential activations showcased across North America and other parts of the world.
You'll have the opportunity to see your work come to life as exhibits are showcased at events around the globe. There's nothing quite like watching a project you've helped create go from an idea on paper to a finished exhibit on the show floor.
Some days you'll be presenting a proposal. Other days you'll be reviewing drawings, meeting with clients, or walking a trade show floor. If you enjoy variety, creativity, and building meaningful client relationships, you'll love working here.
You'll be part of a collaborative team that works hard, supports one another, celebrates wins, and enjoys having a little fun along the way.
What We Offer
- Full-time, permanent position
- Competitive salary
- Performance-based bonus structure
- Extended health and dental benefits
- Paid vacation and sick days
- Professional development and industry training opportunities
- On-site parking
- Opportunities to travel for client meetings, trade shows, and events
- A collaborative and supportive team environment
- The opportunity to work on exciting, high-profile custom exhibits, branded environments, and experiential projects
Ready to Build Relationships That Build Business?
If you're passionate about helping clients succeed, enjoy solving problems, and love seeing creative ideas become reality, we'd love to hear from you.
Apply today and help us create exhibits and experiences that leave a lasting impression.
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Application question(s):
- Do you speak, read, or write English fluently?
Language:
Location:
- Calgary, AB T1Y 4T7 (required)
Work Location: In person
