À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
Join our team and what we'll accomplish together
Imagine shaping the future of retirement and benefits for millions of people across North America—and actually seeing your vision come to life.
At TELUS Health, we're modernizing Group Benefits Administration. We're not just updating technology; we're fundamentally rethinking how employers deliver benefits that truly matter to their workforce. From the latest compliance challenges to evolving U.S. market demands, we're building solutions that set the standard across the continent.
As Product Portfolio Manager, you'll own the strategic direction of our entire Group Benefits Administration portfolio—setting the vision, steering investment decisions, and partnering with senior leaders across Product, Engineering, Architecture, Operations, Sales, and Delivery. You'll work across a complex, matrixed organization where your judgment directly influences which modernization initiatives move forward, where we take calculated risks, and how we stay ahead of regulatory and competitive pressures.
This is a senior role for someone who thrives at enterprise scale and wants to leave a lasting impact on how benefits are delivered across North America.
What you'll do
Portfolio Vision & Strategy
Define and maintain a unified portfolio vision that addresses the unique regulatory, compliance, and market needs across Canada and especially the U.S. Group Benefits landscape
Develop multi-year roadmaps that balance innovation, client commitments, modernization investments, and regulatory requirements
Make tough prioritization calls—deciding where to invest, what to standardize, and how to reduce platform fragmentation without losing market competitiveness
Work collaboratively with Product Managers and Architects to translate strategy into executable plans
Platform Alignment & Modernization
Partner closely with Engineering and Architecture leaders to ensure your portfolio strategy drives real, scalable platform improvements
Oversee large-scale client migrations and platform modernization initiatives—defining readiness gates, success metrics, and governance checkpoints
Drive consistency across products to reduce complexity while managing both short-term client needs and long-term platform health
Stakeholder Leadership
Serve as the senior product leader for cross-functional stakeholders—communicating complex portfolio topics to executives and enabling informed, strategic decision-making
Support channel and carrier partnerships by aligning product roadmaps with market opportunities and partner enablement needs
Position our solutions in the market, translating portfolio strategy into compelling client and partner narratives
Governance, Risk & Compliance
Ensure portfolio strategies align with evolving North American regulatory, legislative, privacy, and security requirements
Proactively identify and manage portfolio-level risks—scalability challenges, data integrity, support models, and delivery risks
Monitor and communicate portfolio health metrics, including platform stability, modernization progress, and delivery risk
A typical week You'll likely spend time in stakeholder alignment meetings (working across distributed product, technology, and delivery teams), digging into business cases for major modernization investments, collaborating with your Architecture partner on target-state platform direction, and communicating trade-offs and priorities to senior leadership. You'll also work hands-on with product managers to review emerging roadmap items and with partners to understand market pressures and opportunities.
Must-haves
10+ years in Product Management, Product Portfolio Management, or Platform Leadership roles, ideally in enterprise, complex environments
Deep expertise in Group Benefits Administration, with particular strength and knowledge of the U.S. market, legislation, and compliance landscape
Proven track record leading multi-product portfolios with the ability to think and operate at enterprise scale
Experience overseeing modernization and large-scale migration programs, including managing legacy platforms, multi-tenant complexity, and change at scale
Strong executive-level communication skills and proven ability to influence across matrixed organizations with distributed ownership models
Sound judgment in prioritization and trade-off decisions—you're comfortable making tough calls and explaining the "why" to senior stakeholders
Working knowledge of North American regulatory and compliance environments, with demonstrated expertise in U.S. Group Benefits market requirements
Nice-to-haves
Experience supporting channel and carrier partnerships (partner enablement, alignment of capabilities to market opportunities)
Background working closely with Architecture or Technology leadership on platform strategy
Experience defining governance models and operating frameworks across product portfolios
Familiarity with employer, carrier, and partner ecosystems across both public and private sector markets
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…
Job Type: This is for a current vacancy.
Ready to lead portfolio strategy at enterprise scale? If you're energized by complexity, thrive in stakeholder-driven environments, and want to shape the future of benefits administration across North America, let's talk.
Apply now or reach out to discuss how your experience aligns with this opportunity.
À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.
