Community Liaison Coordinator
City of Hamilton
Hamilton, ON
About the City of Hamilton

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us #BeTheReason the entire country is talking about Hamilton, and achieve our vision of being the best place to raise a child and age successfully.


JOB ID #: 15802

Community Liaison Coordinator
Public Works
Environmental Services
77 James Street North, Suite 400

NUMBER OF VACANCIES: 1 Full-Time Regular

UNION/NON-UNION: CUPE Local 5167 Inside

HOURS Of WORK: 35.00 per week

SALARY/HOUR: $37.666 - $42.802 per hour
  • Note: See appropriate Collective Agreement or the Non Union Salary Range for details.
STATUS/LENGTH: Full-Time Regular

Job Description ID #: 5524


Reporting to the Project Manager of Community Outreach, the Community Liaison Co-ordinator is responsible for the development, implementation and coordination of the Divisions’ volunteer programs, donor and sponsorship initiatives, and grant funding opportunities.


Administer and support Divisional sponsorship and volunteer initiatives including but not limited to the Hamilton in Bloom Traffic Island Beautification Program, Trillium Awards, and Volunteer Cleanup Programs in the Division.

Research, develop and implement annual Divisional funding strategies, campaigns, and programs including sponsorship, fundraising and grants to implement and enhance revenue streams and expenditure offsets for Divisional programs; Perform data analysis related to activities and determining their effectiveness.

Establish and maintain effective working relationships with various internal and external stakeholders to implement donor/sponsor and volunteer strategies through various formats including writing funding requests, making public appearances and presentations directed at soliciting funding at the individual, corporate and community level.

Develop, schedule and conduct volunteer training sessions and workshops. Prepare orientation and training materials.

Provide program representation and support to program participants and coordinators at times and locations convenient to the programs.

Assist in the preparation and printing of donor, sponsorship and volunteer promotion and education materials.

Investigate appropriate federal, provincial, and other subsidies and grants; and complete applications to obtain funding for City initiatives.

Assist with planning and monitoring volunteer program budgets, donor/sponsorship funds and grant revenues.

Establish, monitor and maintain volunteer program and donor/sponsorship agreements.
Maintain a database of all groups that have participated in Divisional volunteer cleanup activities and prepare associated reports as required.

Lead the preparation, presentation and operation of volunteer and donor/sponsorship community and recognition events.
Represent Sections on applicable committees, such as Keep Hamilton Clean and Green, Special Events Advisory Team and the Trillium Awards Executive Committee; ensuring availability based on schedules convenient to the committees and stakeholders.

Create and monitor KPI and performance measures related to the core job functions.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned which are directly related to the major responsibilities of the position.


1. Completion of a college diploma and/or university degree in Public Relations, Volunteer Management or a related field or an equivalent combination of education and related work experience.
2. Demonstrated knowledge and experience in developing and implementing successful donor/sponsorship and grant funding strategies and campaign.

3. Demonstrated experience in developing and coordinating successful volunteer management programs.

4. Excellent verbal and written communication skills, with the ability to communicate effectively through training and presentations to volunteers, the community, public/private sector, staff and all levels of management.

5. Excellent organizational skills. Demonstrated ability to organize work, set goals and priorities and meet multiple deadlines.

6. Previous experience developing policies and procedures, maintaining records and reporting program accomplishments.

7. Knowledge of relevant legislation, regulations, and corporate policies and procedures.

8. Intermediate knowledge of Microsoft Office programs (Microsoft Outlook, Word, Excel, PowerPoint, and database software).

9. Possession of a valid Class “G” driver’s licence with clean abstract.; Provision of a vehicle for use on the job. Daily travel is required.

10. Must be able to work fluctuating hours while supporting the operating program.

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.

The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.

It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants

The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.