Freight North Carriers is seeking an experienced and highly organized Dispatcher to join our operations team. This role is ideal for someone with a strong background in flat deck transportation, excellent communication skills, and a passion for keeping freight moving safely and efficiently.
Heavy haul experience is considered a strong asset, as our team manages a diverse fleet serving customers throughout Canada and the United States. The successful candidate will work closely with drivers, customers, dispatch staff, and our maintenance department to ensure exceptional service, regulatory compliance, and operational excellence.
What You'll Do
- Coordinate and dispatch trucks, trailers, and drivers efficiently and effectively
- Plan and optimize routes to maximize productivity and customer satisfaction
- Manage fleet availability, equipment utilization, and driver schedules
- Work closely with the Maintenance Department to schedule repairs, inspections, and preventative maintenance
- Monitor and support driver compliance with company policies, safety standards, and transportation regulations
- Review and verify trip paperwork, driver documentation, permits, and load information
- Communicate proactively with drivers, customers, brokers, and internal departments
- Resolve operational challenges quickly and professionally
- Assist with load planning, freight coordination, and capacity management
- Maintain accurate records and dispatch information within company systems
Qualifications
Required:
- Previous transportation dispatch experience
- Flat deck dispatch experience
- Strong computer and organizational skills
- Excellent communication and customer service abilities
- Ability to multitask and thrive in a fast-paced environment
- Strong problem-solving and decision-making skills
- Self-motivated with a positive, team-oriented attitude
Assets That Will Set You Apart
- Heavy haul dispatch experience
- Border crossing and customs knowledge
- Over-dimensional load permitting experience
- Experience with AXON transportation software
- Knowledge of Canadian and U.S. transportation regulations
- Project freight or specialized transportation experience
What We Offer
- Competitive salary based on experience
- Supportive team environment
- Opportunity for career growth within a growing transportation company
- Fast-paced and challenging work environment
- The opportunity to work with a diverse fleet and customer base across North America
If you're an experienced dispatcher looking to join a company that values teamwork, customer service, and operational excellence, we'd love to hear from you.
Apply today and become part of the Freight North Carriers team.
Job Types: Full-time, Permanent
Pay: $70,000.00-$80,000.00 per year
Benefits:
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Application question(s):
- Please explain the heavy haul and over dimensional experience you have dispatching.
- If chosen to proceed and successfully go through the interview process, when could you start?
Experience:
- dispatching: 1 year (preferred)
- permitting: 1 year (preferred)
- heavy haul dispatching: 1 year (preferred)
- flat deck: 2 years (preferred)
Work Location: In person