Schedule Tu-Wed-Th 8:30-4:30 Fri 8:30-12 noon; 24/5 hrs/wk
Education Level 2 years Community College diploma in a relevant field of study
Career Level Requires 3 years of relevant work experience
Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.
Standardized Patient Trainer
For Department use only.
The Standardized Patient Program (SPP), Centre for Simulation-Based Learning (CSBL), in Education Services, requires a Standardized Patient (SP) Trainer
The SP Trainer will be required to recruit, hire and train a diverse range of SPs, based on specific requirements, necessitating communication with various groups and individuals external to the University (community groups/partners, etc.).
This position is located at McMaster’s main campus (Hamilton), with occasional travel to the Niagara and Waterloo regions and campuses.
Responsible for the recruitment, hiring, and training of individuals to act as Standardized Patients (SPs) employed by McMaster University for use in educational programs as well as external users seeking to train or remediate health care workers and other employees.
Purpose and Key Functions:
Recruit, hire and train individuals to act as Standardized Patients (SPs) who portray various physical and psychological conditions and illnesses.
Ensure that all Standardized Patients are trained in medical simulation and in communication skills feedback.
Collect and collate quality performance data and standardized patient cases.
Assist in the planning of Objective Structure Clinical Examinations (OSCEs) by ensuring that Standardized Patients are trained and available to participate in the examinations.
Correspond with internal and external client regarding the use of Standardized Patients in academic programs.
Conduct database and literature searches to locate material in a specific field or specialty.
Compile information on policies and procedures of other institutions for the purpose of recommending, adapting and developing new policies and procedures for the Standardized Patient program.
Provide applicants with program policy and procedure information.
Facilitate training sessions and information workshops for Standardized Patients.
Meet with internal and external clients to gather and discern educational and operational goals required to assign and develop the appropriate simulation sessions to suit their needs.
Perform clinical skills procedures such as reflex and simulation testing on Standardized Patients as a means of accurately and adequately preparing them for simulation sessions.
Attend and participate in meetings.
Participate with a team in the design and development of a program newsletter.
Plan, coordinate, and schedule the training and placement of Standardized Patients for a variety of licensing examinations and Objective Structure Clinical Examinations.
Provide clients with estimates of the cost of using Standardized Patients and consult with user programs to ensure the appropriate amount of resources are assigned to meet project deadlines.
Recommend and implement program policies and procedures on the use of Standardized Patients, booking processes and quality assurance.
Prepare sites for national exams including site set up, outsourcing equipment, scheduling and training staff, and acting as a point of contact on exam days to resolve onsite issues.
Calculate payroll for Standardized Patients employed for national licensing exams, travel expense forms, and quotes to potential program users.
Ensure adherence to quality standards and procedures for short-term staff and volunteers.
Provide orientation and show procedures to others.
2 year Community College diploma in a relevant field of study.
Requires 3 years of relevant work experience.
For Department use only.
Experience recruiting, screening, and training individuals in a clinical or educational setting (verifying physical restrictions and/or limitations, demographic suitability, etc.)
Experience with, and understanding of, national health-related certification and licensing exams (policies and procedures, logistical planning, recruitment requirements, etc.) - Medical Council of Canada, Canadian Alliance of Physiotherapy Regulators
Working knowledge and a thorough understanding of OSCEs (Objective Structured Clinical Examinations)
Experience and proficiency in the use of PC-based software applications including databases, MS Access, Word, Excel, PowerPoint
Experience and proficiency in the use of Zoom, Microsoft Teams, and WebEx
Working knowledge and experience of adult educational training
Experience liaising with client groups and providing clients with estimates of costs for various services
Experience planning, coordinating, scheduling, preparing sites, and acting as a point of contact at educational events and/or exams
Experience collecting and collating quality performance data
Proven ability to express various physical and psychological conditions and illnesses clearly and simply to non-technical persons
The ability to work under pressure and reliably meet deadlines; work with minimal supervision; work effectively in a team environment with healthcare professionals; and demonstrate initiative and creativity by adapting to a highly dynamic environment.
Diploma/degree in a medical or healthcare related field is preferred.
For Department use only.
This position is located at McMaster’s main campus (Hamilton), with occasional travel to the Niagara and Waterloo regions, and other locations. Access to a reliable mode of transportation is essential.
Regular hours of this position will be 24.5 hours per (3.5 days/week), for a period of one year. Evening and weekend work is frequent, therefore, this position will require you to work outside of your regular schedule including evenings and weekends to meet operational demands.
Vacation black-out periods are implemented.
Confidentiality and discretion is of the utmost importance.
Physical requirements include: heavy lifting (up to 50lbs), extended periods of standing/walking.
A conflict of interest policy should also be noted, in regards to a close personal or familial relationship with any individual currently in medical school or residency, or training to become a physiotherapist.
We thank all who apply; however, only those selected for an interview will be contacted.
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679
to communicate accommodation needs.