The Network Administrator is a member of the Network Team, working to maintain the operational status of the Bruce Telecom Network, install new services and assist with corporate and residential customer support.
Reports to: Manager of Network and Support
1. Monitor and maintain the existing network infrastructure on a daily basis.
2. Document and respond to system alarms.
3. Install and configure new services and equipment.
4. Operation, maintenance and retirement of legacy systems.
5. Monitor and process service orders and trouble tickets.
6. Provide Tier II/III support for Customer Support Group.
7. Evaluate network topology design on an ongoing basis and provide analysis and recommendations.
8. Complete other duties as assigned by the Manager.
Minimum Academic/Educational Requirements:
Post-Secondary education in Electronic Technology, Telecommunications, Computer Science or equivalent
Juniper Certification or equivalent
Valid Ontario Driver’s License
Required Qualifications, Skills and Experience:
5 – 8 years experience in a networking job function is necessary to gain the required skills to be successful in this role
Applicants must be legally able to work in the Province of Ontario, Canada.
Extensive knowledge of TCP/IP networks, with a strong background in Routing, VOIP and Multicast protocols
Knowledge and experience with Digital Switched Services (IE: DS1/DS3) and
Optical Carrier/SONET(IE: OC-48)
Juniper hardware experience
Experience with Metaswitch or other softswitch platforms in a carrier environment
Technical Skills Considered an Asset:
Experience with servers and virtual machines utilizing UNIX, Linux, Microsoft Windows
Experience with other Class 5 switching platform
Experience with AFC and Alcatel legacy networks
Knowledge and experience in Electrical Power Systems
Strong communication skills
Proven problem solving and troubleshooting skills
Strong skillset in priority management
Ability to work in a team environment
Primarily in an office environment
Ability to travel to other equipment office locations as required
Time shifting of normal work hours may be required Participate in the on call schedule
Required to sit for long periods of time, potential ergonomic hazards
Considerable time on a computer using a mouse and keyboard
Exposure to elevated noise levels in machine rooms
Outdoor work in inclement conditions may be required
Ability to lift up to 50lbs
Ability to handle and prioritize multiple tasks
Ability to work under pressure during system outages
Ability to communicate professionally with suppliers and customers
Job Types: Full-time, Permanent
Salary: From $50,000.00 per year
- Company pension
- On-site gym
- On-site parking
- Paid time off
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- On call
- Network Administration: 5 years (Required)