Job Overview
We are seeking a dedicated and organized Medical Office Assistant/Receptionist to join our healthcare team. This role is vital in ensuring smooth daily operations of the medical practice by providing exceptional front desk support, managing patient interactions, and maintaining accurate medical records. The ideal candidate will have experience in medical office settings, possess strong communication skills, and be proficient with ACCURO. This position offers an excellent opportunity to contribute to patient care while working in a professional and supportive environment.
Duties
- Greet patients warmly and professionally upon arrival, ensuring a positive first impression
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Verify patient information and update electronic medical records accurately using ACCURO
- Assist with check-in and check-out processes, including collecting co-payments, and distributing forms
- Prepare and organize patient charts, documentation, and correspondence for provider review
- Collaborate with medical staff to coordinate patient flow and appointment scheduling
- Maintain a clean and organized front desk area, ensuring compliance with privacy regulations
- Handle administrative tasks such as filing, faxing, scanning documents, and managing office supplies
- Support the team with other clerical duties as needed to ensure efficient clinic operations
Requirements
- Prior experience as a Medical Office Assistant required
- Experience with ACCURO is required
- Strong knowledge of medical terminology and familiarity with electronic medical records systems
- Excellent organizational skills with attention to detail in data entry and record keeping
- Proficiency in managing multi-line phone systems and providing professional customer service at the front desk
- Ability to work efficiently in a fast-paced environment while maintaining accuracy
- Exceptional communication skills—both verbal and written—are essential for interacting effectively with patients and staff
This role is integral to delivering quality healthcare services by ensuring efficient administrative operations within the practice. We value professionalism, attention to detail, and a compassionate approach to patient care.
Benefits:
Work Location: In person
