Position title: ERP Support Manager
Reporting to: Director, Information Technology
Type of position: Fulltime, permanent
Summary of Business:
Amphenol (www.amphenol.com) is one of the largest manufacturers of interconnect products in the world. We design, manufacture and market electrical, electronic and fiber optic connectors, coaxial and flat-ribbon cable, and interconnect systems. The primary end markets for our products are communications and information processing markets, including cable television, cellular telephone and data communication and information processing systems; aerospace and military electronics; and automotive, rail and other transportation and industrial applications.
The ERP Support Manager is responsible for project tracking and control for assigned modules and systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution. You will ensure the ERP systems are functioning properly, allowing the business to run smoothly.
Roles & Responsibilities:
Attain deep knowledge in ERP modules, database structure and points of integration with other applications
Provide ERP application support for all users across the organization
Ensure the integrity and security of information and access to support company reporting and internal control standards
Manage & maintain ERP reporting flows
Maintain & troubleshoot EDI data flows
Lead change/modification process to ensure all platform updates and upgrades are thoroughly tested and signed-off prior to go-live
Work on ERP projects such as platform installations, upgrades and migrations, data extracts for financial or audit purposes, integration with mobile and cloud technologies, etc.
Partner with vendor regarding product roadmap, enhancement suggestions and support cases.
Lead projects with operational leaders to drive ERP & process improvement
Continually enhance the ERP user experience across the organization
Bachelor's (4-year) degree in computer science, engineering, networking related technologies, or a similar field
3 - 5 years of experience in a similar role
Experience with QAD EE, Infor CSI, cloud-based ERP systems
Ideal candidate will have led an ERP implementation
Ability to prioritize competing tasks in a fast-paced environment
Ability to work well under pressure and with tight deadlines
Why Work for Us?
Progressive employee incentive plans
Excellent benefits coverage, including health, dental, vision & travelers' insurance
Health Care Spending account
Company pension plan
Amazing people to work with
Challenging projects to sink your teeth into
A flat and transparent organizational culture
Talent development – we invest in your growth!
Company Recreation Club offering fun draws with exciting prizes, summer BBQs, holiday parties & more!
Come join the Amphenol family!
Amphenol Canada is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity you should advise Amphenol, in a timely fashion, of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.