Common Purpose:
Eagle’s Nest Stoney Family Shelter (Eagle’s Nest) is an organization with a mission to provide immediate response to victims of family violence in the form of safe shelter, food, clothing, childcare and individual and group counselling. Eagle’s Nest supports clients' self-worth and ensures that all clients are cared for in ways that respect human dignity and worth. Eagle’s Nest believes that all people have a right to live free from actual or threatened violence and abuse.
The common purpose of all employees of Eagle’s Nest includes a responsibility to embrace the mission and beliefs, and to respect clients' dignity and confidentiality. Employees are expected to work professionally, adhere to the Stoney Tribal Administration Staff Regulations and Eagle’s Nest Stoney Family Shelter Policies and Procedures. All employees are expected to contribute to a positive and supportive workplace environment.
Job Summary:
Reporting to the Director of Eagle’s Nest, the primary role of the Overnight Worker is to ensure that women and children who are in the shelter remain safe. The Overnight Worker provides overnight support and responds to crisis calls.
Eagle’s Nest is a 24/7 facility, and shift work is necessary and flexible to accommodate 24-hour staffing. Total hours of work may vary from week to week. We are recruiting candidates available to work overnight shifts (10 pm – 8 am), weekends and/or weekdays.
Tasks, Duties and Responsibilities:
· Ensure the safety of women and children who are residing in the shelter
· Perform house security checks throughout the night
· Perform lockdown procedures in the shelter, perimeter checks, alarm set, etc.
· Responds to callers phoning on the 24/7 crisis line
· Provides information to callers about necessary resources, other crisis lines, alternative housing options as necessary
· Is aware of and carries out emergency procedures such as calls to Security, EMS, RCMP, evacuation as needed
· Documents all incidents that are outside of normal operations
· Ensures clients have the necessary medical treatment as necessary
· Maintains and documents secure storage and handling of prescribed and non-prescribed medications in a locked cabinet
· Carries out debriefs with colleagues at shift changes
· Ensures the confidentiality of all activities and clients within the shelter are respected and upheld
· Is aware of policies, procedures, mandates, mission and philosophy and how they should be implemented and adhered to
· Participates in staff meetings and trainings as required
· Performs other related duties as assigned by the Manager and Executive Director
Education, Skills & Qualifications:
- A minimum of a High School Diploma
- Ability to remain calm in a crisis situation
- Ability to maintain clear boundaries
- Ability to be non-judgmental and empathetic
- Knowledge of Stoney family culture and values
- Sensitive to the needs of women and children in crisis
- Ability to work in a team environment as well as independently
- Ability to work overnight
- Must be chemical- and substance-free
- Must be able to abide by STA Staff Regulations, Eagle’s Nest Policies, and a strict Confidentiality agreement
- Self-awareness and a positive outlook
- Willingness to participate in professional development, self-reflection, and continued growth
- First Aid / CPR certificate an asset; will be provided if not certified
- ASIST Suicide Intervention training will be provided if not certified
- Mental Health First Aid training will be provided if not certified
- De-escalating violence training will be provided if not certified
- Criminal Record check and Intervention Record check are conditions of employment
Work Location: In person
