We are looking for an amazing Medical Clinic Assistant to add to our team at Millennium Medical Centre! The candidate must be very independent; have a highly-motivated, professional personality and possess good interpersonal skills.
Our thriving clinical practice needs a highly- motivated and experienced Medical Receptionist. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service! The job includes significant amounts of multi-tasking, but the ideal candidates will know when to slow down, look patients in the eye and provide personalized, professional service.
A successful candidate for this position would have a minimum of two (2) years experience as a Medical Receptionist
Job Duties
- Greeting patients with enthusiasm and a positive attitude;
- Responding to inquiries by patients, prospective patients, and visitors in a courteous manner;
- New patient registration, checking in/out patients of our office including validating health cards;
- Scheduling, coordinating and confirming patient appointments, tests, referrals and procedures;
- Updating and maintaining electronic medical records (EMR) with all test results, clinical notes, demographics etc;
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering emails and letters;
- Reviewing and charting telephone, mail and email messages;
- Responding to all telephone inquiries and messages from patients;
- Management of billing for procedures and patients not covered;
- Ensuring all exam rooms are clean after each patient, and checked regularly for cleanliness and adequately stocked supplies;
- Ensuring all patients and visitors are receiving the utmost care and quality service as they deserve;
- Participating in other miscellaneous administrative duties as assigned as well as ordering supplies as needed;
- Working collaboratively with other administrative support staff;
- Occasionally required to cover affiliate clinic in the area
Qualifications and Skills
- High attention to detail and accuracy
- Excellent interpersonal and communication skills (oral and written)
- Completion of a College-accredited medical secretary or medical office administration program AND/OR equivalent work experience in medical office administration
- Demonstrates exemplary work performance and attendance record
- Personable with excellent communication skills
- Positive work ethic and superior professionalism with ability to maintain confidentiality
- Excellent time management, organizational and self-planning skills
- Proficient in English, additional languages are a bonus
- Proficient with medical terminology
- Proficient in computer applications including Windows OS, Microsoft Office, e-mail and Internet
- Experience using EMR is an asset
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
Experience:
- Medical administrative support: 2 years (required)
Language:
Work Location: In person
