Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our team on a temporary basis to cover maternity leave. This vital role ensures the smooth operation of our dental office by providing exceptional front desk support, managing patient interactions, and coordinating appointments. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering outstanding patient care, this position offers an exciting opportunity to contribute to a welcoming dental practice. Your energy and professionalism will help create a positive experience for every patient who walks through our doors.
Duties
- Greet patients warmly and professionally upon arrival, creating a friendly and welcoming atmosphere
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages efficiently
- Verify patient insurance information and update electronic medical records using Dentrix
- Schedule, confirm, and reschedule appointments while maintaining accurate calendar records
- Collect and process payments, co-pays, and insurance claims with attention to detail
- Maintain organized front desk area, ensuring all forms and documentation are readily accessible
- Assist with administrative tasks such as filing, faxing, and data entry within electronic medical records systems
- Coordinate with dental team members to ensure smooth daily operations and patient flow
Skills
- Proven experience as a dental receptionist
- Proficiency in Dentrix Software
- Familiarity with medical terminology relevant to dental care and billing processes
- Excellent communication skills for interacting effectively with patients, staff, and insurance providers
- Strong organizational skills with the ability to multitask in a busy environment
- Experience handling multi-line phone systems with professionalism and efficiency
- Basic office experience including familiarity with administrative tasks like filing, scheduling, and record keeping
- Ability to adapt quickly to new software or procedures as needed
Join us in delivering exceptional patient experiences while working in a supportive team environment! This role offers an engaging opportunity to utilize your office experience, enhance your skills in dental administration, and be part of a vibrant healthcare community dedicated to quality care.
Experience:
- Dental receptionist: 2 years (required)
Work Location: In person
