Island Mediquip (www.islandmediquip.com) is a Vancouver Island owned and operated company that prides itself on being one of the largest independent suppliers of home medical equipment, lift/elevation equipment and adaptive automotive equipment for people with disabilities.
Summary:
The Delivery and Installation Technician is responsible for the safe and efficient delivery, installation, and setup of durable medical equipment (DME) to patients' homes or healthcare facilities. This role requires excellent customer service skills, technical aptitude, and the ability to work independently.
Essential Duties and Responsibilities:
- Delivery: Safely transport and deliver DME to patients' homes or healthcare facilities, ensuring equipment is handled with care and arrives in good condition.
- Installation: Assemble, install, and set up DME according to manufacturer instructions and safety guidelines.
- Patient Education: Provide clear and concise instructions to patients or caregivers on the proper use, maintenance, and safety precautions of the DME.
- Documentation: Complete all necessary paperwork accurately and thoroughly, including delivery confirmations, installation reports, and patient education records.
- Inventory Management: Assist with inventory control, ensuring equipment is properly stored, maintained, and accounted for.
- Vehicle Maintenance: Maintain the cleanliness and functionality of company vehicles, reporting any maintenance issues promptly.
- Customer Service: Maintain a professional and courteous demeanor when interacting with patients, caregivers, and healthcare professionals.
- Safety: Adhere to all safety protocols and regulations, ensuring a safe working environment for yourself and others.
- Other Duties: Perform other related duties as assigned by the Operations Manager.
Qualifications:
- Education: High school diploma or equivalent.
- Experience: Previous experience in a delivery or installation role preferred. Experience with DME or healthcare equipment is a plus.
- Skills:
- Excellent customer service skills
- Strong technical aptitude
- Ability to lift and carry heavy equipment
- Valid driver's license with clean driving record
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Basic computer skills
Physical Demands:
- Frequently required to stand, walk, bend, kneel, crouch, and climb.
- Must be able to lift and carry up to 50 pounds.
- Must be able to work in various weather conditions.
Work Environment:
- Primarily works in patients' homes and healthcare facilities.
- May be exposed to hazardous materials or infectious diseases.
- Requires frequent travel.
Benefits:
- Competitive salary
- Comprehensive benefits package
- Paid time off
- Opportunities for advancement
Job Type: Permanent
Pay: $20.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Schedule:
Work Location: In person
