Job Title: Clinical Support Attendant
Work Site: Primary Care, Raven Song Community Health Centre - Vancouver, BC
Status: Regular Full Time
As soon as possible
Salary: $28.56 - $30.63 per hour
Days off: Saturday, Sunday, and statutory holidays
Come work as a Clinical Support Attendant with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a graduate of a Social Services Diploma/Certificate program to join the team at the Raven Song Community Health Centre as a Clinical Support attendant. Apply today to join our team! As a Clinical Support attendant, you will:
Establish a supportive presence that promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within an multi-use/occupant community health centre and/or clinic setting.
Provide assistance to clients with acute, chronic and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process.
Act as a member of the on-shift response team for the site’s fire, safety and security functions and intervenes to fire, safety and security related complaints and hazards including non-clinical emergencies and aggression and mitigate identified risks to the health care team.
Education & Experience
Diploma/Certificate in Social Services.
Basic Security Training level 1 and 2 Certificate and one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
Knowledge & Abilities
Knowledge of principles of Trauma Informed Practice.
Knowledge of Appreciative Inquiry.
Able to develop interventions and care plans that are strength based and client centered.
Physical ability to carry out the duties of the position.
Demonstrated expertise in workplace violence prevention including personal safety techniques, and team control technique.
Knowledge of community, social and health resources.
Ability to keyboard 4,000 keystrokes per hour.
Ability to establish/maintain satisfactory work relationships with the public and other staff to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
Demonstrates ability to work with a culturally diverse population.
Ability to work independently and in cooperation with others.
Demonstrated exceptional customer service and communication skills.
Demonstrated knowledge of general office procedures.
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive.
To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.
VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.