TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Your role will consist of providing professional, superior quality service to our clients, in English and French, while working in a dynamic work environment—this is the opportunity TELUS Health is offering you! You will work in a team that provides support to plan members in administering pension plan wind-ups for insolvency engagements.
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Answers calls from plan members and do outbound calls (follow-ups)
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Does required research to be able to answer questions that concern their pension plan.
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Processes information received from plan members using internal databases and information systems.
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Participates on special projects as required.
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Takes direction from and supports senior team members.
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Attends internal training sessions to build knowledge of industry topics and trends.
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Ensures that quality control and service standards are attained with every transaction.
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Adheres to internal risk management policies.
Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to
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By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
